PORTOFINO BAY HOTEL Information

[AlisonB]

Just booked for our first ever stay at PBH at the end of March. We're really excited! Got what we think is a great rate of $159 for a garden view room.

I've been reading through other posts on this thread - and I'm a little confused about the rooms that are available. If I'm reading it right, we'll get a room either in the East or West wing, overlooking the shrubs etc - yes? we requested a quiet non smoking roon, as our 2 DDs are very light sleepers - so does anyone have any idea as to where we may end up!!

Thanks!

 

[jmkst58]

Originally posted by PartyofSix
Chrissy the greenhouse spa at PBH is awesome and i highly recommend the facials. Massages are nice but the facial is awesome. Hope you have a wonderful honeymoon. Greenhouse can be found online too. Remember aph's get a discount of 20% i think it is.

Maggie if your staying bayview your upgrade is a deluxe pool view there one in the same. All poolviews are deluxe rooms. Best wishes for an upgrade. Have a blast.

Hello all! I really want a deluxe room...I don't care about the view...The only other thing that I care about is having the shortest possible walk to the boats or theme parks.

I have a garden view booked...& I am a loews blue member..but now that I've read about the deluxe room...I have to have it. So...I think I'm going to have to call and change my room type. I just call & ask for a deluxe room? There aren't different categories or views? Every deluxe room in the property is considered a 'poolview deluxe'? Also..I read that some don't have balconies or patios. Correct?

TIA!!

 

[jmkst58]

OK....COMPLETELY ignore that last post. the rep on the phone talked me into upgrading to club level. My DH is going to kill me.....

Any info on room location, view, etc. is highly appreciated. I'm off to read this 10 page thread from start to finish once again to study up on club level. My goodness... what problems I have, huh?

 

[coachYO & my 3 girls]

We have a Deluxe view in June for 4 nights. I have a few?'s.

1) What kind of upgrade would we get from that with our new Loews card?

2) Any chance of getting it?

3)Would checking earlier be to our advatage or not?

 

[Mattmax]

Just talked to nice guy at 1888-273-1311, and got guotes on June 8 to 12. Entertainment rate 186. for first 3 nights then 215, and AP rates 188. Still shopping though, cant decide which resort..

 

[bcnancy]

When we booked this past week we were told there were no balconies in this hotel. I asked for ground floor with a patio or balcony and we never got it. We did get the Bay view. Can anyone tell me if there are balconies? I guess it's not a big deal except it would be nice to sit with my coffee in the early morning.
Thanks

 

[*Flower*]

The only suite that I know has a balcony is the Presidential suite- or whatever they call the most expensive suite in the hotel.

I wouldn't want to pay that price for a balcony.........

 

[ksdave]

Our deluxe room from our last trip had a great patio with a table and two chairs. Great for morning coffee and evening wine. It was room 2236.

 

[Familyof14]

A Garden View room in Portofino finally opened up and I got a AAA rate of $255 for 4 adults and one adult sized child..

So far, that's the best rate I have seen for a Garden View at Portofino since I missed getting the FAN Club rate of $242.

Are the Garden View rooms always on the ground floors? Any particular building?

 

[coachYO & my 3 girls]

ksdave,
your patio room was a deluxe, correct? I have a deluxe reserved & I don't think the views are that great as compared to having a nice patio, would you request this room ahead of time? What was around your patio? How far away were you from the pools, docks and food? Can you go on & off the patio or do you have to go out through the main door. How was the noise around? Do you know if I could call and requets this room? Do you have any other suggetions for the PBR?
Thanks, YO

 

[ksdave]

Our deluxe room overlooked the bocce ball court and the Villa Pool. It was extremely peaceful in the morning. But, it was also 9/11-9/15/03, so the hotel was pretty empty. The patio had small bushes around it, separating it from the other rooms' patios. Our room was a very short walk to both the Villa Pool and the Beach Pool, as well as the dock and the Piazza (sp?). It was in the west wing (a must at PBH), and had an interior corridor you could follow to the lobby area. You could not walk off the patio to the Villa Pool without climbing over some hedges. I would call ahead and request a west wing room if possible.
A definite must for those staying at PBH is a dinner at Mama Della's. Best Italian food I have ever found outside of NYC. Also, the Gelateria is a great place for morning coffee or late night gellato (Italian ice cream - very rich). Also, make sure you save time to explore the rest of the hotel. It is a really beautiful place, even the convention area. The Thirsty Fish is a nice open-air bar down by the dock with sports on the tube. Bar American is near the lobby and serves some great finger foods during happy hour. If you want some awesome pizza, go to Sal's Market for the brick oven pizza. My favorite is Italian Sausage and extra cheese.

 

[Familyof14]

We love Bocce Ball. Hope our Garden view is near it.

 

[mouseRD]

Has anyone stayed there recently? Any insights? Likes/dislikes? No posts since 5/15 about this resort & we are considering staying there this fall.

 

[Daryl]

I'm headed back in a couple of weeks. Was just there in Feb. It is Hands down the best resort, Including the Grand Floridian, that I have ever been to.

 

[mouseRD]

Thank you, Daryl!

 

[ksdave]

Our stay last month was awesome as usual.
However, the best part was actually caused by a mistake they made at the end of our trip. We checked out on Wednesday morning around 8AM and had the bellhop put our luggage in storage while we did the parks. We went back to the hotel for our towncar pickup at 4PM, they efficiently loaded the car for us and off to MCO we went. When the driver unloaded the baggage at MCO we realized we were short one bag - a very important bag as it contained all of our medicines, work ID, etc. I called PBH, where they immediately put me on with the Bell Captain. He asked when our flight was, I explained it wasn't for (90) minutes. He personally jumped in the hotel's towncar and drove the (25) minutes to the airport, delivering the bag to us right at the Delta counter.
How many other hotels do you think would do that?

 

[MadamG2U]

Now that is what I call good customer service!

 

[Motherfletcher]

I have tried to read all threads and have rec'd conflicting info. I want a Club room with 2 queens and a balcony. Do I want 2663 or 2665? What are the hours for the pool table in the club room? How early is the morning offerings?
Thanks in advance.

 

[MadamG2U]

We were there last August and stayed in room 2663. We had 2 queen beds and the balcony. I loved that room! Going this year but we've requested bayview rooms.

 

[WDWmaniac125]

I'm staying at PBH from July 30- August 1. We are a group of 9 people( 3 rooms total) and I was wondering if you guys had any tips about restaurants, parks, etc. This is not my first time to UO but it's my first time onsite so I need all of the planning help I can get!

Thanks!