Glad we could help. While a lot of people have had great success with modifying the fax template that Venomhatch created, personally I tend to feel that as long as the basic important info is present, it's often better to be creative and write your own personalised message rather than sending a cookie-cutter creation. It certainly worked in your case anyway!
I do know that when the room assignment manager at POR started to notice a number of suspiciously similar-looking faxes arriving on his desk a few months back, he did a bit of Googling to track down just where on the internet they were originating from... and guess where Google led him?
Normally I think they tend to look for families who might be celebrating special occasions, or someone who seems like they could do with some extra pixie dust for one reason or another. Think in terms of "random acts of kindness", when they find they have a chance to do something nice for someone.
Within Preferred room bookings I doubt they'd upgrade someone to somewhere further away though - maybe a River View in the same building or something similar, but not to somewhere further away.
But it's meant as a random nice surprise and shouldn't be in any way 'expected' - rather like getting towel animals from housekeeping.
Andre
Glad we could help. While a lot of people have had great success with modifying the fax template that Venomhatch created, personally I tend to feel that as long as the basic important info is present, it's often better to be creative and write your own personalised message rather than sending a cookie-cutter creation. It certainly worked in your case anyway!
I do know that when the room assignment manager at POR started to notice a number of suspiciously similar-looking faxes arriving on his desk a few months back, he did a bit of Googling to track down just where on the internet they were originating from... and guess where Google led him?
Normally I think they tend to look for families who might be celebrating special occasions, or someone who seems like they could do with some extra pixie dust for one reason or another. Think in terms of "random acts of kindness", when they find they have a chance to do something nice for someone.
Within Preferred room bookings I doubt they'd upgrade someone to somewhere further away though - maybe a River View in the same building or something similar, but not to somewhere further away.
But it's meant as a random nice surprise and shouldn't be in any way 'expected' - rather like getting towel animals from housekeeping.
Andre
Obviously, 3rd in line to the throne, second only to Venom and Andre! 
I figured it couldn't hurt to ask, but I never would've known HOW to go about that without the help of this forum!
DH is the worst sleeper, could hear a fly walk across the floor, so that's why we requested upper floor near corner. Otherwise, he would've collapsed by day 2 with no sleep!
Ditto...this is the MOST informative thread with regard to resort details, ressies, info, etc. This thread is the reason we've gone to POR. I used, with Venom's help, the FAX method and got a return email (as I added it onto the fax) within an hour from the room assignment manager. We had booked a Royal Riverfront, so, obviously, our preferences would've been few, but we really wanted upper floor, Oak Manor, not too far from the foot bridge and we got just that. LOVED the location and, Mr. Elg was a my new best friend when we saw where our room was.
I knew that requests were only that, so I booked Royal Riverfront as a surprise for DD. So, even if we couldn't get Oak near the corner, 2nd floor, I knew we'd have a great room, but I was pleased. I know there have been some negative reviews regarding check-in at POR lately and a few other things, but we've always had a great, efficient experience there. Period.
Lisa, I feel the same way you do and so glad we both had fantastic, magical experiences at POR! I totally understand your reason for a top floor, my ds has breathing issues associated w/asthma & a deviated septum which causes him to be a light sleeper, so I figured a top floor would be quieter as well.
DH is the worst sleeper, could hear a fly walk across the floor, so that's why we requested upper floor near corner. Otherwise, he would've collapsed by day 2 with no sleep!
