joannalh
Mouseketeer
- Joined
- Jan 14, 2010
- Messages
- 207
I am posting from a RGR right now.
We're in Oak Manor. I love the room, and so do the kids, especially the "fireworks" on the beds. Lots of little details. I took a lot of pictures but andre has posted a lot already. I will take some more pics tomorrow of some of the little details, and the TV thing. Sadly, we're going home tomorrow. This was my first time in POR and we were only here two days (post-cruise), but I really like it and hope to stay here again some time. So pretty and the kids love the pool and have been participating in a lot of the kids' activities (campfire, movies). I wanted to go to Yee-Haa Bob tonight but couldn't talk the kids into it as they wanted to watch the movie. I walked up to POFQ to check it out today and it's nice but I like POR a lot more. I did try those beignets everyone talks about though, yum. We had dinner at Boatwright's tonight and I really enjoyed it-the blackened fish is delicious.
We did have a bunch of hitches with our reservation/check-in. I realize this is the fault of central Disney booking, not POR, but I didn't think they handled them all that well. First thing was that I did online check-in about a week before. I received an e-mail confirmation of this and printed it out but when I went to the online check-in line they said they had no record of my online check-in. I showed them my printout and they checked me in there anyway-but into a standard view room, not the garden view that I had booked. They didn't make any mention of this, just gave me my kttw cards and paperwork, but I noticed the discrepancy. Then the CM spent a long time on the phone and finally told me that there weren't any garden view rooms, so they'd refund me the difference. I didn't feel like fighting it; I just wanted to get all set, but my husband was annoyed and went back to ask how this happened, and they said that sometimes Disney overbooks and has to bump people, just like airlines do. I wasn't super-impressed by this explanation. Then we got to the room and there was no crib, which I'd requested at the time of reservation. We called and they said they had no record of this request-but they did bring one over right away. Finally, tonight during dinner it occurred to me that, given the other glitches, we should confirm that we were booked onto the Magical Express for tomorrow. My husband went to the front desk-and nope! No record of this either. He was able to tell them the airline and time of our flight but didn't know the flight number off hand. He asked the CM to just look it up online but she wasn't willing/able, and he had to go back to our room to get the flight number. Anyway, none of this was the end of the world, but it was kind of disappointing, especially coming from the cruise where we'd been so spoiled (our server cut up my food for me because I was always holding the baby during dinner and eating with one hand, lol!), and we'd just been talking about how efficient and organized Disney is.

We did have a bunch of hitches with our reservation/check-in. I realize this is the fault of central Disney booking, not POR, but I didn't think they handled them all that well. First thing was that I did online check-in about a week before. I received an e-mail confirmation of this and printed it out but when I went to the online check-in line they said they had no record of my online check-in. I showed them my printout and they checked me in there anyway-but into a standard view room, not the garden view that I had booked. They didn't make any mention of this, just gave me my kttw cards and paperwork, but I noticed the discrepancy. Then the CM spent a long time on the phone and finally told me that there weren't any garden view rooms, so they'd refund me the difference. I didn't feel like fighting it; I just wanted to get all set, but my husband was annoyed and went back to ask how this happened, and they said that sometimes Disney overbooks and has to bump people, just like airlines do. I wasn't super-impressed by this explanation. Then we got to the room and there was no crib, which I'd requested at the time of reservation. We called and they said they had no record of this request-but they did bring one over right away. Finally, tonight during dinner it occurred to me that, given the other glitches, we should confirm that we were booked onto the Magical Express for tomorrow. My husband went to the front desk-and nope! No record of this either. He was able to tell them the airline and time of our flight but didn't know the flight number off hand. He asked the CM to just look it up online but she wasn't willing/able, and he had to go back to our room to get the flight number. Anyway, none of this was the end of the world, but it was kind of disappointing, especially coming from the cruise where we'd been so spoiled (our server cut up my food for me because I was always holding the baby during dinner and eating with one hand, lol!), and we'd just been talking about how efficient and organized Disney is.