Just visited POR - Magnolia Bend last month (Feb. 4-6), specifically at Acadian House. We were satisfied with our room, with a few very minor things noted.
We were able to check in at 9:30 am (very happy about that!), but noticed (of course, after unpacking EVERYTHING) that the carpet was damp. I did the smell test (eewww! but hey, I'm a mom), but determined that they had just cleaned it. I was somewhat worried about it getting dry, but we left to do other things and as I hoped, when we returned later it was dry. Duh, I guess that's why the air was full blast when we first got in! I reasoned that they have to clean it at some point and we DID check in early. So, no biggie.
After a day or so, I noticed that the shelving could use a good dusting. We had stored things above the bench and on the shelf in the bath. Also the shower head could have been a little cleaner - looked like some mineral buildup. The in-room coffee maker - it took 30 min to brew a 4-cup pot, minus 1/2 cup of water (where did it go? a mystery!) Again, probably mineral buildup (but this seems to happen at hotels we stay everywhere- i'm going to start bringing a .39 bottle of white vinegar with me on vacation! No kidding! We already bring our own favorite Community coffee!)
Did I report these things? No, I meant to, but you know how it is when you get home.... and they didn't leave comment cards, which I thought was unusual. Would have made it easier to provide feedback. I think customer feedback is very important, so mgmt can address these minor issues with staff. (Note: It seemed VERY important to
Disney Cruise Line - we had just gotten off the Wonder and had multiple friendly reminders from CM's to PLEASE fill out our comment cards!)
Would I stay again? Definitely! The resort is, I guess, about 15 years old now? But I think it's a pretty nice RESORT for the price, especially if you compare with other resort area accomodations outside Orlando or Las Vegas. Even in Orlando, I think its a great value. You're getting way more than a hotel room. There's a full service restaurant, a fast food option, pizza delivery, very nice pool (multiple) areas, pool bar, bike & boat rental, fishing, carriage rides, free on-property transportation and not to mention, some of the best family entertainment in the world!!
Have fun! I'm sad... writing this makes me want to go back....