pixidust1976
So Thankful
- Joined
- Aug 8, 2007
- Messages
- 70
Just got back from a stay at Pop from 9-2 to 9-8. No working fridge and when I spoke to the concierge desk telling them that I needed one for medical purposes they told me they were all out of fridges and when I said I wanted the credit for the trouble to haul ice and keep a cooler... they said they would provide me with a shoe box sized box that would keep medicine cold. I was unhappy but I figured that I could keep an orange juice cold in the room for the fiber that my sweetie needs to take every morning for his IBS, which was my medical need.
Then we go to the park and return to find NO shoebox sized box that will keep medicine cold.
So I go back down to the concierge desk and the girl tells me that because of free dining and all the check ins they didn't have any fridges OR any boxes. So I pressed for my credit for the inconvenience of hauling ice back to my room every day to keep the orange juice cold that my sweetie needed for his morning fiber, and they delivered a fridge to our room within the hour.
It took two trips to the concierge desk, and my being VERY assertive that I wanted the credit before action was taken. SO... stand your ground ladies and gents!!!!! Or they will just brush you under the carpet with all the other complaints.
Then we go to the park and return to find NO shoebox sized box that will keep medicine cold.

It took two trips to the concierge desk, and my being VERY assertive that I wanted the credit before action was taken. SO... stand your ground ladies and gents!!!!! Or they will just brush you under the carpet with all the other complaints.