Poor service from Travel City Direct

[matty624]

Yeh right!

 

[SimonV]

*eat, eat, eat.................*

 

[rob@rar.org.uk]

Regards

Rob

 

[cjc]

I agree with you SimonV. TCD are doing their utmost to resolve any issues - as per my thread - TRAVEL CITY - Positive News.
Its a competitive travel market and a company being proactive and reading these boards should be given credit.
Pleased to say that following my call from the Marketing Director - as he promised - I received the correct revised booking schedule the next day! Now cant wait to travel with them.
CJ

 

[The Lost Boy]

... can you or can you not upgrade to sunshine first cabin on a fly/drive or do you have to be a package customer ?

 

[Grumpy John]

You can only upgrade to Sunshine First when booking a package with TCD. We got Sunhine First when booking a package (see AlexE earlier in discussion.) Booked fly-drive for September but was told it was full!!! Called again with the view to booking a package and was told that Sunhine First was available! Read into that what you will

 

[The Lost Boy]

They must be limiting numbers of fly/drive passengers allowed into sunshine first, because they quoted for Oct 04 on flydrive and upgrade to sunshine first.

 

[rob@rar.org.uk]

Lost Boy, when did they give you this flydrive (with Sunshine first upgrade) quote?

Regards

Rob

 

[The Lost Boy]

Rob,
I obtained the quote on either the 15th or 16th of June - Price was slightly higher than Virgin PE (Freq 10% discount helped) so I booked with Virgin.

At no time did the rep from TCD say that I couldnt book Sunshine First with fly/drive. Travel dates were Oct 04 15th-29th 2 adults and 2 children.
Regards
Marcus