Apparently these are questions that pool home owners don't want to answer!! We had narrowed down our choices to 3 homes, I emailed all three the above questions to get answered and have not heard a word back from any of them. I had asked them each 2 other questions and heard back from them really quickly. So it looks like it is back to square one in the search. I figure if you can't get a simple question answered, there is no hope of communication if something bigger were to arise. From what I gather from peoples experiences here it would be smart to get the pool heat and be sure the pool is useable. Better to have it and not need it than to not have it and wish we did. I am beginning to see why people just stay in hotels lol!!!
Oh, pk1959..I know why you're getting a little frustrated. It's important that your questions are answered, in a professional and courteous way, especially when there is a part of your vacation that is important to you.
I know when we get odd replies, or no replies (regarding specific questions) from owners, frankly, I'm a little puzzled.
And we feel the same way...if it's a problem to get those little "pre-sale" questions asked, what happens after they have your money??
Understanding that some owners get 100's of emails/day regarding their properties, you can see why it would get a little tedious....
...that being said, trust has to run both ways...but like Karen said, not all owners are like that

There are a few townhomes/villas up on the Reviews Board...all Dis'er "approved" you could say.

Let us know!
We're rooting for a "non-human-soup-warm-pool/spa-vacation" for you!! LOL!
