Poly building requests noted on confirmations?

[traci]

We are staying at Poly and requested Tahiti, 3rd. floor. I received our mailed confirmations and it wasn't noted. Does this mean our requests aren't in the system, or do they typically not put them on your confirmations

Thanks!!

 

[SeaSpray]

We just booked for next year. We have 2 rooms and they have it noted that we'd like adjoining rooms (near each other, but not connecting), but they don't have it noted that we requested the 3rd floor. I don't think it means that our requests have not been noted, because in the past I'd call back and check, and the CM would read back to me that we have 3rd floor requested. I guess they just don't print all of the requests out on the confirmation.

However, when it gets closer, I'd call back and tell them that you want to confirm your requests, just to make sure. And then when you check in, ask the CM at the front desk to verify that your requests were noted. Be nice, but make sure you mention it

 

[traci]

thanks seaspray

we are really looking forward to our first poly stay!