points transfer from 2020 to 2021 without being requested

stfxkid

Mouseketeer
Joined
Apr 4, 2017
I had made some changes in my December trip (borrowed before the restriction) and there were a couple points left not allocated, I had plans for them just waiting for the 7 month mark (today). When I went to book I realize that Disney had transferred them back to 2021 two days ago.
496034
Has this happened to anyone else?
 

Sandisw

DVC Forums
Moderator
Joined
Nov 15, 2008
Yes. They are returning the borrowed points and i was surprised when I modified a March trip to find the points sent back to my 2021 UY.
 

goingtoexpo!!

Mouseketeer
Joined
Aug 18, 2019
Yes, thanks for posting this. I went on and I was a little confused :magnify:

Edit: I would like to add that I am fine with this because I borrowed then had way too many points because of all this world upside down stuff!!
 

toesmom

DIS Veteran
DVC Gold
Joined
Aug 24, 2002
Yes happened to me too. I did not plan for this, I borrowed before the policy was put in place and they have done a sweep of all borrowed points not in reservations and moved them back. I had planned to use these points for one night in March. I really do not think they should have been moved. The idea of unborrowing points, my understanding, was for those cancelled reservations through resort closure, members would not have to worry about calling, borrowed points would go back.
But I didn't ask anyone, and the borrowing was few days before April 24.
Whatever. Manager says I will let someone know you are not happy, but what's the point, that doesn't bring back the points and they say they can't move them.
Pathetic
 

kmorlock

Our Happy Place
Joined
Jun 1, 2013
Yes happened to me too. I did not plan for this, I borrowed before the policy was put in place and they have done a sweep of all borrowed points not in reservations and moved them back. I had planned to use these points for one night in March. I really do not think they should have been moved. The idea of unborrowing points, my understanding, was for those cancelled reservations through resort closure, members would not have to worry about calling, borrowed points would go back.
But I didn't ask anyone, and the borrowing was few days before April 24.
Whatever. Manager says I will let someone know you are not happy, but what's the point, that doesn't bring back the points and they say they can't move them.
Pathetic
This similarly happened to me. I was initially told sorry...points going back to 2021, nothing can be done. Took 2 hours to figure out that MS canceled and rebooked instead of modifying my reservation. That created a new reservation number and subject to the new points terms unlike my 11 month old reservation. It took over 2 hours and a supervisor but, they fixed it. MS system did go down during the time reservation was canceled which may have contributed. So, My advice to everyone is make it clear to MS not to cancel but rather modify to be on safe side. Likewise, canceling online to rebook will also result in new reservation subject to current terms.
 
Last edited:

Connect

Disney News and Updates





SUBSCRIBE TO OUR DAILY EMAIL
Subscribe and never miss out on Disney News, Deals and Updates.





Subscribe to the DVCstore.com
mailing list!

BUY DVC


SELL DVC


DVC POINT CHARTS


DIS PODCASTS




Top