Oh my - so glad you are ok!!! I'm glad that
DCL was able to turn things around and make you a convert! My 2 issues with DCL were 1 - a room that was seriously BROKEN coupled with a cabin steward who was not great. He wasn't terrible... but he didn't get the things that were broken fixed and he taunted us with the ice request form... we filled it out, never got ice, and he moved it around and cleaned under it. huh?
The second one was an issue where we were charged for something that wasn't ours. I went to the front desk (had to stand in line twice)... and we were told to look for a receipt for it. It was a non alcoholic drink of the day and we had NEVER had any of those... so it definitely wasn't ours. But they told us we needed to prove we didn't order it... huh?? Apparently it had to go to food and beverage service to look through receipts and check for our signature and wasn't resolved until we got back home. All for a ~ $5 charge... really?
Anyways... we just got home and our cruise was awesome!! I agree you don't develop the relationship with the server and assistant server (Fastpaks... your *** server blackout and what I am assuming it was is hilarious!). Since you just dine whenever and whereever you want... you don't see the same servers. However, dinner moved at a much speedier pace (on our last cruise some of the dinners lasted 2 hours which is a bit much for us... especially since we had no tablemates). Also, our cabin steward was awesome!!! We left him a couple requests and a small (really, not large at all) tip for the extra work (also not much work) and he thanked us so much and our room was always turned over SO fast. Of course, we are just adults and clean up after ourselves so I can't imagine it's much work... but it was great. We saw him in the hall all the time and he always asked about our day and stuff. Also... other stewards we didn't know (but who we saw in the hall frequently from walking the loooong hallways) were just as nice!
One thing the NCL Epic did that was above and beyond was when you got back to the ship after a long day in port they had a little lounge area with tents for shade, cushy chairs, cold towels (lemon scented too, I think), and ice water to refresh yourself with before going onboard. WOW this was awesome!!
OK I am writing a novel... didn't mean to. If anyone is curious about anything else I will let you know - that was just the service things that really stood out. Oh yeah... Disney REALLY needs the accounts statements to be available on the telvision - it was so nice to check this regularly to make sure everything was ringing up alright!