You're not the only one who had negative experiences though. Friends had warned me not to go before I went, but I didn't listen and went anyway. Our negative experience was not nearly as bad as theirs, but it was by far the worst character meal we had so far.
Things didn't start good right away when they couldn't find a character for the photopass station where they try to sell you pictures and tried to sell me the shot they do of you holding Tink in your hand. A little expensive for a shot that I had done at about a dozen other locations. Anyway...
When we went we had a late seating too (also 10.30) and some characters left to do the castle show. The CMs promised they'd be back. They indeed came back for like 10 minutes, but never came to our table.
In fact this was the only meal we got skipped by characters. I pointed this out repeatedly to CMs. But the character handlers seemed more interested in their obviously private chats than doing something.
This was what angered me more than being missed: the fact that I was pretty much ignored when I informed the CMs of an existing problem.
The food was so-so. It wasn't bad or something, but Storytellers, Goofy and also Ariel's was way better.
We saw Chip (Dale never showed), Tigger, Minnie, Pooh (who skipped us) and Hook.