Photopass Superthread!

[sgrap]

Good to know. Thanks sgrap (and Figment). So I'll just get my PP+ as planned, and those who already ordered them and are wondering about refunds, they may want to think twice about that (because adding cute borders is the whole purpose of getting the PP+ to begin with)

One little interesting tidbit, at the end of our conversation, the photo pass cm I was talking to said to be sure and call back before our November trip, because they were always changing and adding new things. This made me wonder if they will be adding the editing option to the signature ap. Complete conjecture on my part, but I thought it was an interesting comment at the end of our conversation. She was a very pleasant and helpful cm.

 

[losfp]

Can anyone with a new AP confirm what the procedure is to get their photos? Do you grab a PP card from a PP photographer and then link them on the AP page? Or do you get the photographer to scan your AP card?

If I want to get photos that either myself or my wife has taken (depending if we split up with the girls), can we get two PP cards and link them both?

 

[sgrap]

Can anyone with a new AP confirm what the procedure is to get their photos? Do you grab a PP card from a PP photographer and then link them on the AP page? Or do you get the photographer to scan your AP card?

If I want to get photos that either myself or my wife has taken (depending if we split up with the girls), can we get two PP cards and link them both?

That is a very interesting question. We only plan on getting 1 Signature AP, so does that mean that whoever is going to be using the PP+ needs to carry around that person's AP card? That could be troublesome. We usually pass the PP+ card between my husband and myself depending on who is taking what kids on rides that have the photos. Hmmmm.

Also, are there cool 60th anniversary add-ons and borders on the PP+ site now? I love adding those to my pics, so not be able to do that for the 60th would definitely deter me from sending my PP+ back.

 

[Mickeyflower]

I just looked at my PhotoPass+ CD pack that I received, and there is NO VOUCHER to exchange. What should I do?

Just wanted to let you all know that I called Photopass people and (after holding FOOOOORRREEEVVVVEEERRR) they will be resending my exchange voucher. I had my order number and the agent verified my info and poof in the mail it is!

 

[losfp]

Also, are there cool 60th anniversary add-ons and borders on the PP+ site now? I love adding those to my pics, so not be able to do that for the 60th would definitely deter me from sending my PP+ back.

That's not so much a deterrent for me. I like to create my own photo books and my wife likes to scrapbook so for us additional borders and whatnots just get in the way.

If the procedure is to simply get a regular PP card from a photographer and link it, then that might work to allow someone with an AP to download for the whole family. I would be curious to see if anyone has done it in the last few days.

 

[sgrap]

That's not so much a deterrent for me. I like to create my own photo books and my wife likes to scrapbook so for us additional borders and whatnots just get in the way.

If the procedure is to simply get a regular PP card from a photographer and link it, then that might work to allow someone with an AP to download for the whole family. I would be curious to see if anyone has done it in the last few days.

I'm trying to decide whether to send the one I already purchase back or not. I was told today they would refund the price if I send the voucher and activation code back.

 

[adamkat]

IS there a promo code for the PP?

 

[egritz]

Reg the AP w/ PP+:
This is confusing and frustrating. I guess I should be glad that we aren't going until next month so hopefully the details will get ironed out. I too received an email back from the PP people stating I can return the PP+ I pre-ordered (last Thursday) but it has to be received within 14 days...and I'm sure I will have to pay for the return shipping so I'm still out a bit of $$.

My main questions are:
Is it an actual PP+ card that the photographers scan, or the AP?
Do we have to do anything before the trip to "order" it?
Do we need to go to the Photo store to activate the PP+ just like when we pre-order?
Can pictures from regular PP cards be added to the PP+ (we too are planning on only 1 Signature AP) just like normal?
Can borders be added? (sounds like no so far...not a deal breaker for me...I really want it for the magic shots, ride photos, character meal photos, & bc I don't plan to lug around my DSLR camera on this trip).
Can you order the CD's of pictures, or is it download only?

I honestly feel like if it isn't the "full" PP+ package, then it is false advertising by Disney stating that the PP+ is included with the Signature AP.

 

[sgrap]

Reg the AP w/ PP+:
This is confusing and frustrating. I guess I should be glad that we aren't going until next month so hopefully the details will get ironed out. I too received an email back from the PP people stating I can return the PP+ I pre-ordered (last Thursday) but it has to be received within 14 days...and I'm sure I will have to pay for the return shipping so I'm still out a bit of $$.

My main questions are:
Is it an actual PP+ card that the photographers scan, or the AP?
Do we have to do anything before the trip to "order" it?
Do we need to go to the Photo store to activate the PP+ just like when we pre-order?
Can pictures from regular PP cards be added to the PP+ (we too are planning on only 1 Signature AP) just like normal?
Can borders be added? (sounds like no so far...not a deal breaker for me...I really want it for the magic shots, ride photos, character meal photos, & bc I don't plan to lug around my DSLR camera on this trip).
Can you order the CD's of pictures, or is it download only?

I honestly feel like if it isn't the "full" PP+ package, then it is false advertising by Disney stating that the PP+ is included with the Signature AP.

I was told that I only had to return the voucher and the paperwork inside the DVD case with the activation code. So it will just be the cost of a regular stamp to send it back.

I'm very curious about the rest of your questions. I'm debating whether to send mine back or not.

 

[egritz]

I was told that I only had to return the voucher and the paperwork inside the DVD case with the activation code. So it will just be the cost of a regular stamp to send it back.

I'm very curious about the rest of your questions. I'm debating whether to send mine back or not.

Gotta love how people are being told differently...here's the quote from the email they sent:

"Absolutely! Once the order is received, you are welcome to return it for a full refund. Please note, the package must remain sealed for us to process a full refund."

 

[Nicolette11785]

I actually called and asked about this. She said it will have all the same features except getting the print package at the Character meals. Was on hold for 35 min for this info! Haha

Please, those of you who will be getting Signature level passes with the free photopass photo downloads, let us know how that works. Will it include borders and edited photos, etc.? I'm curious because in the past, when I've gotten free download files of photopass photos, they've only included the original picture, and not any edits. I was thinking of getting a photopass plus for the holidays (I'm going right before and right after the two week blockout) and was trying to decide whether to get a PPP or just upgrade my AP to Signature. Thx

 

[sgrap]

I found this info on: http://www.mouseplanet.com/11179/Disneyland_Park_Update_for_October_511_2015

I am just copying and pasting from this site above:

There are three steps to accessing this benefit.

1. Create your Disneyland.com account online at Disneyland.com/AP , or via the Disneyland mobile App. If using the mobile App., make sure you have the newest version - (v1.1).
2. Take photos. There are now four ways to link the photos:
   • Have the PhotoPass photographer scan your physical annual pass
   • Have the PhotoPass photographer scan a new or existing PhotoPass card
   • If you use the Disneyland mobile App., you can have the PhotoPass photographer scan the barcode that displays in the App.
   • If you took a ride photo, write down the 8-digit photo ID that is shown on the photo preview
3. View and download photos online. Once you get home, log in to your Disneyland.com account. Photos scanned to your annual pass or to the Disneyland mobile application should already be in your gallery. You can link any new PhotoPass cards or ride photo numbers. Then you can select the photos you like, and download them to your computer. Photos are archived for 365 days from the date taken, another major change to the offering.

As Disneyland extends this benefit to passholders, they have also increased the number of PhotoPass photographers in the parks, and added "roving" photographers who aren't necessarily tethered to a tripod. Roving photographers are in these locations:

Disneyland Park:

• New Orleans Square
• Frontierland
• Fantasyland
• Mickey's Towntown
• Matterhorn Bobsleds
• Splash Mountain

Disney California Adventure Park:

• Buena Vista Street
• Hollywood Land
• Cars Land
• Radiator Springs Racers
• Grizzly River Run
• Redwood Creek Challenge Trail

With Disney charging $14.95 per photo for digital downloads, this new benefit offers big savings to passholders who regularly purchased the photos. If you never used PhotoPass before, there's no reason not to try it now if it's included with the pass. However, the new benefit is so rife for abuse and fraud that we expect it to be modified in the near future.

Consider this: there appear to be no restrictions to how many PhotoPass cards a Premier or Signature passholder can link to their account, nor any rules about whose photos you can link to your card. So long as the photos are tied to a PhotoPass card, and not another annual pass, there's nothing to prevent a Premier or Signature passholder from linking the photos to their account. Say you are a Signature passholder and your relatives are in town - there's nothing to prevent you from linking their PhotoPass cards to your account and then downloading all of their vacations photos for them for free.

That's the abuse part - passholders using their benefit for friends and family without financial consideration. The fraud comes in when someone decides to monetize the new benefit. There are companies—plural—who make a business of reselling dining reservations at Walt Disney World. Is it any stretch to imagine someone will set up shop offering PhotoPass downloads to non-passholders at a discount?

Disney probably has some computerized triggers in place to catch rampant fraud, but it's going to happen on a smaller scale now that some people have a way to get for free what others must pay $15 bucks a pop for. For now, enjoy your new benefit.

 

[Nicolette11785]

I am on the phone with the Photopass people currently. You are correct, no editing, adding borders, etc. with the Signature AP version. They say that is the only difference. They will refund your $ if you call and then send the voucher and the code back (you can keep the disc, this makes it much easier to mail). Call PhotoPass on 407 560 4300 Opt 3

This is another instance of CM's not on the same page. I was on hold for 35 min and got the opposite answer. She said borders, magic shots, etc are all included. The only thing that isn't is the print package at character meals.

 

[losfp]

Thanks for that post, sgrap Looks all good!

 

[egritz]

This is another instance of CM's not on the same page. I was on hold for 35 min and got the opposite answer. She said borders, magic shots, etc are all included. The only thing that isn't is the print package at character meals.

I found this info on: http://www.mouseplanet.com/11179/Disneyland_Park_Update_for_October_511_2015
There are three steps to accessing this benefit.

1. Create your Disneyland.com account online at Disneyland.com/AP , or via the Disneyland mobile App. If using the mobile App., make sure you have the newest version - (v1.1).
2. Take photos. There are now four ways to link the photos:
   • Have the PhotoPass photographer scan your physical annual pass
   • Have the PhotoPass photographer scan a new or existing PhotoPass card
   • If you use the Disneyland mobile App., you can have the PhotoPass photographer scan the barcode that displays in the App.
   • If you took a ride photo, write down the 8-digit photo ID that is shown on the photo preview
3. View and download photos online. Once you get home, log in to your Disneyland.com account. Photos scanned to your annual pass or to the Disneyland mobile application should already be in your gallery. You can link any new PhotoPass cards or ride photo numbers. Then you can select the photos you like, and download them to your computer. Photos are archived for 365 days from the date taken, another major change to the offering.

As Disneyland extends this benefit to passholders, they have also increased the number of PhotoPass photographers in the parks, and added "roving" photographers who aren't necessarily tethered to a tripod. Roving photographers are in these locations:

Disneyland Park:

• New Orleans Square
• Frontierland
• Fantasyland
• Mickey's Towntown
• Matterhorn Bobsleds
• Splash Mountain

Disney California Adventure Park:

• Buena Vista Street
• Hollywood Land
• Cars Land
• Radiator Springs Racers
• Grizzly River Run
• Redwood Creek Challenge Trail

With Disney charging $14.95 per photo for digital downloads, this new benefit offers big savings to passholders who regularly purchased the photos. If you never used PhotoPass before, there's no reason not to try it now if it's included with the pass. However, the new benefit is so rife for abuse and fraud that we expect it to be modified in the near future.

Consider this: there appear to be no restrictions to how many PhotoPass cards a Premier or Signature passholder can link to their account, nor any rules about whose photos you can link to your card. So long as the photos are tied to a PhotoPass card, and not another annual pass, there's nothing to prevent a Premier or Signature passholder from linking the photos to their account. Say you are a Signature passholder and your relatives are in town - there's nothing to prevent you from linking their PhotoPass cards to your account and then downloading all of their vacations photos for them for free.

That's the abuse part - passholders using their benefit for friends and family without financial consideration. The fraud comes in when someone decides to monetize the new benefit. There are companies—plural—who make a business of reselling dining reservations at Walt Disney World. Is it any stretch to imagine someone will set up shop offering PhotoPass downloads to non-passholders at a discount?

Disney probably has some computerized triggers in place to catch rampant fraud, but it's going to happen on a smaller scale now that some people have a way to get for free what others must pay $15 bucks a pop for. For now, enjoy your new benefit.

@Nicolette11785 Thanks for the info, wonder why they aren't including the character meals? At least according to that CM....who contradicts the CM that @sgrap spoke to.

@sgrap - good info, would just feel better if that was somewhere on the official DISNEY website. And I agree about people abusing it. Just like people used to sell their unused days, or split days with someone else going to the park which forced Disney to start taking everyone's picture, I'm sure this will be abused. Though I wondering how difficult it would be to program it so that the pictures will only download if the date they were taken in the parks, the AP was ALSO scanned at the entrance gates. Seems like a rather "simple" safeguard for Disney to put in place. Also I like hearing that they are adding more photographers...hopefully they know what they are doing ;-)

 

[sgrap]

@Nicolette11785 Thanks for the info, wonder why they aren't including the character meals? At least according to that CM....who contradicts the CM that @sgrap spoke to.

@sgrap - good info, would just feel better if that was somewhere on the official DISNEY website. And I agree about people abusing it. Just like people used to sell their unused days, or split days with someone else going to the park which forced Disney to start taking everyone's picture, I'm sure this will be abused. Though I wondering how difficult it would be to program it so that the pictures will only download if the date they were taken in the parks, the AP was ALSO scanned at the entrance gates. Seems like a rather "simple" safeguard for Disney to put in place. Also I like hearing that they are adding more photographers...hopefully they know what they are doing ;-)

Yes, we all are getting different info. The CM I spoke with checked with 2 different supervisors about her answer--which was the only difference was no editing. I agree it would be nice if an official Disney site put out the info. I'm concerned about abuse, too, although I am glad that I probably won't have to be handing my AP to my husband to get our PP+ pics.

 

[egritz]

@sgrap I just found this page that looks like it is verbatim from what you found:

https://disneyland.disney.go.com/guest-services/photo-pass-service/


Disney's PhotoPass® Service
Let Disney PhotoPass Photographers capture great vacation moments for you—and get everyone in the picture!
Iconic Locations
Put yourself in the foreground at several scenic locations throughout Disneyland Park and Disney California Adventure Park, Disney Character Greeting locations, Disney Character Dining locations and special events, with Disney PhotoPass Photographers ready to capture the moment.

Disney PhotoPass Photographers on the Move
Now Disney PhotoPass Photographers are also on the go, seeking to capture some of your most photo-worthy moments for you and your entire family at any number of locations inside the parks.



Look for them near these locations.

At Disneyland Park:

• New Orleans Square
• Mark Twain Riverboat
• Fantasyland
• Mickey’s Toontown
• Matterhorn Bobsleds
• Splash Mountain

At Disney California Adventure Park:

• Buena Vista Street
• Hollywood Land
• Cars Land
• Radiator Springs Racers
• Grizzly River Run
• Redwood Creek Challenge Trail

Attraction Photos
Select attractions have Disney PhotoPass cameras perfectly positioned to capture some of the most exciting moments of your visit. Read More
Select attractions have Disney PhotoPass cameras perfectly positioned to capture some of the most exciting moments of your visit. These attraction photos are available as digital downloads, included with your Disney Premier, Disney Signature Plus or Disney Signature Passport.


Attraction photos are available at these locations.

At Disneyland Park:

• Space Mountain
• Splash Mountain

At Disney California Adventure Park:

• California Screamin’
• Twilight Zone Tower of Terror™
• Radiator Springs Racers

Show Less


Magic Shots
Add a little extra fun to your Disney PhotoPass photos with a Magic Shot. Just ask a Disney PhotoPass Photographer and they will pose you to allow one of the select Disney Characters to appear in your photo—like magic!

Character Dining Photos
Meet a variety of Disney Characters and get a photo with them at several Disney Dining locations. Read More
Meet a variety of Disney Characters and get a photo with them at several Disney Dining locations during scheduled appearances.


Character Dining Locations include:

• Ariel’s Grottoin Disney California Adventure Park
• Disney’s PCH Grillin Paradise Pier Hotel
• Goofy’s Kitchenin Disneyland Hotel
• Plaza Innin Disneyland Park

CheckCharacter Diningtimes for scheduled appearances.

Show Less


Annual Passholder Disney PhotoPass Downloads
All your Disney PhotoPass photos and attraction photos are now included with your Disney Premier, Disney Signature Plus or Disney Signature Annual Pass. At each PhotoPass location you visit, present your Annual Pass to any Disney PhotoPass Photographer, who will use it to link your photos. Then, go to your Disney account and link your Annual Pass to your account.


Once your Annual Pass is linked to your account, you can view, download and share your photos as many times as you like until they expire, in accord with the Disney PhotoPassTerms and Conditions and Expiration Policy.

Disney PhotoPass® benefit for Disney Signature, Disney Signature Plus and Premier Annual Passport holders includes Disney PhotoPass photos linked to the guest’s Disney account and captured while the Annual Passport is valid for admission to a Disney Parks theme park. Photos and other digital content linked to a Disney account with a Disney PhotoPass benefit for qualifying Annual Passport holders will expire 365 days from the date of capture. This Disney PhotoPass benefit is subject to terms and restrictions including the Annual Passport Terms & Conditions. Not responsible for missing, lost or damaged photos. Online registration required. Downloads are restricted to personal use by passholder only. Subject to change without notice.

 

[egritz]

And I just noticed this when reading it through for the third time:
Annual Passholder Disney PhotoPass Downloads
All your Disney PhotoPass photos and attraction photos are now included with your Disney Premier, Disney Signature Plus or Disney Signature Annual Pass. At each PhotoPass location you visit, present your Annual Pass to any Disney PhotoPass Photographer, who will use it to link your photos. Then, go to your Disney account and link your Annual Pass to your account.

What the heck is a Disney Premier AP? I don't see it listed??

ETA: Nevermind, I just realized that is likely the WDW/DL AP that is what, $1500? or close to it

 

[sgrap]

Good find!
Interesting, it does not mention editing:
Once your Annual Pass is linked to your account, you can view, download and share your photos as many times as you like until they expire, in accord with the Disney PhotoPassTerms and Conditions and Expiration Policy.

 

[sgrap]

And I just noticed this when reading it through for the third time:
Annual Passholder Disney PhotoPass Downloads
All your Disney PhotoPass photos and attraction photos are now included with your Disney Premier, Disney Signature Plus or Disney Signature Annual Pass. At each PhotoPass location you visit, present your Annual Pass to any Disney PhotoPass Photographer, who will use it to link your photos. Then, go to your Disney account and link your Annual Pass to your account.

What the heck is a Disney Premier AP? I don't see it listed??

That is the one that was just eliminated . . . the Signature and Signature Plus took its place. But they are giving the PP+ downloads to them as well while people still have them.