Kooks and Bay Bay
DIS Veteran
- Joined
- Mar 12, 2024
- Messages
- 1,465
Nope. I specifically told my doc's office I needed a pre auth BEFORE they ran a specialty blood test. Told them during the blood draw - and again after. Tried to do the pre auth myself and my insurer rejected me: has to come from doc's office. Doc's office sent blood draw out to specialty lab for processing. (I even emailed the lab and said to "HOLD until preauth is received from insurance"!)
Reminds me of a surgery I had a few months ago.
My doctor discussed that they would need to get approval from the insurance company so I would be called to schedule after they got it.
2 days later I was called and put on the schedule for about 6 weeks later.
3 days after I had the surgery I got a letter from my insurance company saying they needed xyz info before they would approve the surgery.
Well its a bit too late for that lol.
The doctor's office did take care of it but jeez the failure in communication is shocking and we are left in the middle.