We just booked them for the same reason for our upcoming Aug trip. I emailed them along with three other "major, recommended" companies and they are the only ones to answer me back. The were friendly, polite and worked with me on everything we needed and they were the lowest price by far. I am hoping it is not a case of you get what you pay for, but just a company trying to make a name for themselves by offering better prices. When are you flying out?