park maps

[yankeepenny]

i have now emailed universal 3 times since january
asking for park maps for our upcoming trip.
i have gotten 2 responses back by email saying that they
would be delighted to send them.


and????

nothing yet, and it is June........
am i on some sort of newbie blackball list>>>>????????

 

[Detailor]

i have now emailed universal 3 times since january
asking for park maps for our upcoming trip.
i have gotten 2 responses back by email saying that they
would be delighted to send them.
and????
nothing yet, and it is June........
am i on some sort of newbie blackball list>>>>????????

While there's no excuse for them telling you that they're going to provide a service and then do nothing, why don't you go to the Universal website and print out the brochure? The brochure link is at http://www.universalorlando.com/brochure/brochure.pdf and the Universal map is on page two, IOA on page 5. You can get the versions that they aren't mailing to you when you get to the parks.

Dick Taylor

 

[dustygirl]

i have now emailed universal 3 times since january
asking for park maps for our upcoming trip.
i have gotten 2 responses back by email saying that they
would be delighted to send them.


and????

nothing yet, and it is June........
am i on some sort of newbie blackball list>>>>????????

I had the exact same thing happen to me!! I emailed and asked for maps - 6 weeks later still did not have them. I emaqiled guest services again and explained that it was second request. They emailed back with apologies and 2 days later I had my maps in the mail! Just email them again. Good luck! My family will be there July 28!

 

[irky416]

The same thing happened to me. Except I only emailed twice. I gave up, as I figured it wasn't that big of a deal and we would be there within the month at the time anyway.

 

[fishhead]

I believe DAMO set me up with a web site for park maps. I was luckier as mine were delivered about 2 weeks after my request. Thanks Damo

 

[phamton]

I'm not sure what email you are using but my suggestion is to email guest services: guestservices@universalorlando.com Let them know you would like maps. Or you can call: 407 224-4233 and press option 9 to speak with a guest services co-ordinator.