Outdated

[bubba's mom]

You can never put more than one room on one card, so it won't make a difference on how long her benefits add up.

She will get x # of nights on Card A for room A and x # of nights on Card B for room B.

LoewsFirst wouldn't allow her to put 2x # of nights on Card A. No matter how many rooms she books, she will still only get the number of night's credit for one room on her card.

So, my suggestion for getting the second card was merely for securing the second set of gifts. It won't affect the # of nights credits she earns.

Hope that makes sense!

That's what I was trying to relay and confirmed it by calling the hotel. One card per room (different card number/name)....all you'll get is gifts....cannot "combine" rooms onto 1 card..... drat!

 

[AlexandNessa]

.

 

[macraven]

you really don't want to hear about mine.
had super saver and well, i came out ahead ...........


always ask for a manager if you have issues when you check in with an employee.......

 

[lindalinda]

Anyone having any luck securing your LF upgrades at time of booking (Gold/Plat) with Super Saver rate with new bookings?

I did in April. When I booked originally, it was with AAA, and I was Gold. I got the deluxe upgrade. This was spring break week. When the supersaver rates came out I called and switched the rate to SS. When I was sent the conf. originally it showed a garden view room. I had to call several times to get it straightened out, but I got it. When I checked in, they had me in the deluxe, at RACK RATE! I had to argue with them about it (was told it was a qualifying rate at the first call). I had paperwork and they changed it. The girl at the desk did tell me that a gold upgrade was to waterview tho I had to do some 'splainin to her.


Reference the 5 people deluxe versus suite at HRH. I think I know the trick here. If you tell them you have 5, their computer will show deluxe as the upgrade. It defaults to that. The girl who took my res. first told me that was my upgrade, and I had to ask for the suite (at PBH). She said, "oh let me take the kids out, then it will show the suite".

 

[horseshowmom]

Just wanted to add info about my current stay at RPH.

I had 3 rooms booked for a conference with LF numbers on all of them. I also requested the kids gifts for all of the kids.

I checked in for all 3 rooms since I flew in, and the others wouldn't arrive until late that night. I (with DD's help) collected all of the kids' gifts and put them in the approriate rooms.

I was not able to get an upgrade (although he did try) for any of the rooms, so I nicely told him that I knew they sometimes gave out Club Access keys from time to time and asked if he could do that for me. He said that he would be happy to do so (could only do my room) and commented on how pleasant I had been (compared to others who sometimes are not and don't get anything free! ).

The welcome gifts were also very nice.

Great desk clerk, and we're enjoying our stay.


ETA: We're staying under the Stay 4 nights, Get 2 of the 7 day tickets package.

 

[calgarygary]

Just wanted to add info about my current stay at RPH.

I had 3 rooms booked for a conference with LF numbers on all of them. I also requested the kids gifts for all of the kids.

I checked in for all 3 rooms since I flew in, and the others wouldn't arrive until late that night. I (with DD's help) collected all of the kids' gifts and put them in the approriate rooms.

I was not able to get an upgrade (although he did try) for any of the rooms, so I nicely told him that I knew they sometimes gave out Club Access keys from time to time and asked if he could do that for me. He said that he would be happy to do so (could only do my room) and commented on how pleasant I had been (compared to others who sometimes are not and don't get anything free! ).

The welcome gifts were also very nice.

Great desk clerk, and we're enjoying our stay.


ETA: We're staying under the Stay 4 nights, Get 2 of the 7 day tickets package.

That would explain your inability to get upgrades for any of the rooms as that is a non-qualifying rate for LF.

 

[horseshowmom]

That would explain your inability to get upgrades for any of the rooms as that is a non-qualifying rate for LF.

No, actually he tried to upgrade the rooms, but there weren't any rooms available for upgrade. He said the reason was because they had two very large conferences onsite that were taking up the upgrade rooms. Apparently, there were rooms available for part of the time just not for all of the dates we needed (at least that's what he said - he punched around on the computer for quite awhile looking).

 

[goofy!]

That would explain your inability to get upgrades for any of the rooms as that is a non-qualifying rate for LF.

I am not so sure that it is a non-qualifying rate. We actually booked that rate last Thanksgiving even though we didn't need the tickets due to our APs.

The reason we booked it was because it was the cheapest rate, better than AAA at the time, that still qualified us for our platinum benefits. We ended up giving the tickets to other relatives that were staying at the Beachclub (family reunion).

LoewsFirst assured us it was a qualifying rate as long as it was booked through Loews and not a third party. We got our upgrade (Villa Suite), the welcome gift, greeted and escorted to our room by the manager, etc with no questions asked.

 

[jtdl]

I am not so sure that it is a non-qualifying rate. We actually booked that rate last Thanksgiving even though we didn't need the tickets due to our APs.

The reason we booked it was because it was the cheapest rate, better than AAA at the time, that still qualified us for our platinum benefits. We ended up giving the tickets to other relatives that were staying at the Beachclub (family reunion).

LoewsFirst assured us it was a qualifying rate as long as it was booked through Loews and not a third party. We got our upgrade (Villa Suite), the welcome gift, greeted and escorted to our room by the manager, etc with no questions asked.

I think you are right. As long as it is a rate offered by Universal/Loews it is a qualifying rate - only 3rd party (Hotwire, Travelocity) aren't considered qualifying rates.

 

[goofy!]

I think you are right. As long as it is a rate offered by Universal/Loews it is a qualifying rate - only 3rd party (Hotwire, Travelocity) aren't considered qualifying rates.

That is what we have been consistently told by LoewsFirst. If the rate is available through www.loewshotels.com, and it is available to anybody who logs onto Loewshotels, and it is not a discount rate for a group such as AP holders (AAA excluded), then it is a qualifying rate.

However, as you said, if you book the same rate through a third party such as Expedia or even through the Universal Vacations site, then it invalidates it as a qualifying rate.

 

[jmw3294]

Does anybody have an idea of what the bag of local goodies (as a LF gift) is? I'm trying to decide between the cookies/milk or the bag. What are your thoughts?


Thanks,
Jen

 

[horseshowmom]

Does anybody have an idea of what the bag of local goodies (as a LF gift) is? I'm trying to decide between the cookies/milk or the bag. What are your thoughts?


Thanks,
Jen

I'm here now and chose the local gift (they call it the regional gift here). I had three rooms (different LF numbers/different people) and all got welcome gifts. Ours were pretty close but not exactly alike.

We got a bag, a sarong, several packages of candy, a jar of nuts, a can of tropical trail mix, a disposable camera, a necklace (one got a bracelet), a shell with the RPH logo etched on it, and a bottle of juice. Oh yeah, and a travel mug.

 

[goofy!]

Bumping to see if anyone has been given grief when trying to score an upgrade with the Super Saver rate lately.

I got my upgrade for November, but they gave me grief in October, and I know they gave a suite to one DIS member, but then tried to deny her her amenities (like LF gift) when she checked in.

Anyone have very recent Super Saver stories to share?

I just booked the supersaver rate on Sunday for a last minute trip this weekend (11/17). Absolutely no problems booking it and getting the platinum upgrade. In fact, the supersaver was showing as $255 on the website and the reservationist came back with a Supersaver rate of $224, bumping to $239 on Wednesday. Who was I to argue, especially since the loews-first blackouts start 11/21

I will report back if we get any grief getting our welcome gift on Saturday.

I think I am going to change my milk and cookies to the regional gift though. The RPH one sounds great - wonder what they do at the Portofino?

Happy Thanksgiving all!

 

[Dislifer]

Regarding black out dates....

I don't really get it...
Will my stay at Portofino (12/27 - 12/31) qualify for counting as a stay...but I'm not entitled to an upgrade??? Do I have that right?

Also...

When I went to RPR last summer, I booked through AAA - when I called Loews to see if I "graduated" to a new category (because my stay was 6 nights), they told me my stay didn't count because I booked through AAA????? What's up with that?!

 

[macraven]

Regarding black out dates....

I don't really get it...
Will my stay at Portofino (12/27 - 12/31) qualify for counting as a stay...but I'm not entitled to an upgrade??? Do I have that right?

Also...

When I went to RPR last summer, I booked through AAA - when I called Loews to see if I "graduated" to a new category (because my stay was 6 nights), they told me my stay didn't count because I booked through AAA????? What's up with that?!

there are some black out dates on the loews first program. your dates will count but you can't get the welcome gift and amenities on black out dates.

that happened to me about 3 years ago during october.
i stayed at hrh for 5 nights/hhn time, and could not get the welcome gift until day #3.

your dates there will count as long as you didn't go thru a third party in booking.

orange vacations is one booking company that disqualifies a person from the loews first amenities and dates accumulated.


AAA is a qualifying rate.
did you book with AAA agents or book yourself and used the AAA card for the room discount?

 

[Dislifer]

AAA is a qualifying rate.
did you book with AAA agents or book yourself and used the AAA card for the room discount?


I booked with a AAA agent

 

[macraven]

call loews and ask them if that will disqualify you for the perks.


i know if you book thru the timeshares and discount programs, or third parties, you can't use the loews first for the benefits.

get the name of the person you talk to at loews.
if they give you the green light for the amenities, then it will help you get them if the check in desk gives you a hard time about receiving them.

i will see what i can find out for you.

 

[Dislifer]

Thanks! The trip I used the AAA agent with was during the summer of 2006 so I'm not sure they will honor it. This upcoming trip, I booked myself through Universal...that should be okay, right???

Thanks for your help!!!

 

[bubba's mom]

This upcoming trip, I booked myself through Universal...that should be okay, right???

Thanks for your help!!!

I've done it that way 3x in the last year....should have no problems....

 

[macraven]

Thanks! The trip I used the AAA agent with was during the summer of 2006 so I'm not sure they will honor it. This upcoming trip, I booked myself through Universal...that should be okay, right???

yup, you're good to go!