Only 1 refill of bread allowed at Sebastain's now

[NOLA_Tink]

Ate at Sebastian's last night. My family of 4 was immediately given a basket of exactly 4 rolls. We ate them and asked for another. When the 2nd basket of rolls came, my very young daughter accidently dropped her roll, so I asked for more. I was told "no." Our server said that the restaurant has a new policy where you are only allowed to get 1 refill on your bread basket.
*Posting so others won't be as surprised as we were.

 

[DLgal]

They wouldn't replace a dropped roll? Wow.

 

[goferrarif1]

This happened to me as well earlier in the month. Party of 2, and they brought out 2 rolls. They're a favorite part of the meal so we asked for seconds. When one fell, we asked for a replacement and our waitress told us she had to get "manager approval" for another plate of rolls. Manager approval? For rolls???

 

[LeeLee'sMom]

This happened to me as well earlier in the month. Party of 2, and they brought out 2 rolls. They're a favorite part of the meal so we asked for seconds. When one fell, we asked for a replacement and our waitress told us she had to get "manager approval" for another plate of rolls. Manager approval? For rolls???

that is totally ridiculous

 

[NOLA_Tink]

This happened to me as well earlier in the month. Party of 2, and they brought out 2 rolls. They're a favorite part of the meal so we asked for seconds. When one fell, we asked for a replacement and our waitress told us she had to get "manager approval" for another plate of rolls. Manager approval? For rolls???

Same! They didn't bring out my 4-yr-old's macaroni or my plant-based meal until almost 20 minutes after they brought my husband and son's food. Sometimes in restaurants, she only eats bread, so I was nervous she might not touch anything else. My littlest was so hungry and my husband was very frustrated that he was paying $17 for a preschooler that couldn't get a 2nd roll.

 

[Disneyfan628]

Wow. These stories are ridiculous. I would be furious

 

[DL1WDW2]

No way would I have enjoyed that meal.
And probably would have thought about it all night long.
I would have said Yes Ask the manager to call Mr.Chapek to get approval.

 

[DisneyFamNYC]

Wow. This is ridiculous. Disney can't be hurting that bad, that they can't give out a few extra rolls. At the end of the day, they will probably throw out more than what people will ask for. Sad.

 

[Brett Wyman]

This is Chapek's Disney. Cut costs wherever possible, up-charge wherever possible, and customer satisfaction doesn't matter because people keep coming anyway.

 

[Jonfw2]

Oliver Twist himself is shocked by this story.

 

[Morieris]

I never expected to have to go Jean Valjean at a Disney Restaurant.

 

[mom2rtk]

Oliver Twist himself is shocked by this story.

Please sir….

 

[mousey]

Oliver Twist himself is shocked by this story.

WOW!!!!! Very sad! What a way to punish the server also, who has to break the bad news!!! Ridiculous!

 

[mousey]

Next, you will have to make a reservation for a basket of rolls!!!!

 

[Best Aunt]

Welcome to the Cheapek Regime.

 

[Mrs.AMC]

Yes this is horrible but honestly, y'all think Chapek made this policy? Or even had a thought about it? You don't think that maybe it was 20 or so levels below him that did this?

 

[DisneyFamNYC]

All he has to do is to send out a memo to lower level management for them to find ways to cut cost. Unfortunately, the rolls were the way to go. Heads will roll if they keep giving out free rolls. Lol

 

[0FF TO NEVERLAND]

I would have walked out

 

[Darklord77]

Yes this is horrible but honestly, y'all think Chapek made this policy? Or even had a thought about it? You don't think that maybe it was 20 or so levels below him that did this?

The orders always come from the top. Did Chapek call and tell them only 2 rolls per person? No. Did him and his minions require restaurants to cut cost? Yes. You cut cost by limiting free stuff.

 

[Genie+]

They also need to make those rolls less slippery lol