Online Checkin - No Requests?

[alc571]

This is the first time I've ever used the online checkin system. I see others have had success and wanted to see if we will. I had a simple reservation request - mansion building at POR - however the only request it will let me make is for a pack n play??? Seems others have been able to make actual room requests. Is this because I booked with a TA, or because I'm Canadian?? lol

 

[rznhal]

I requested a location at AKL back in February?!?!

 

[minnie mum]

You can make any request you want, but you will have to do it by phone. They really don't care what your nationality is or if you booked with a TA. Actually, if you booked with a TA and want a specific request (other than those limited requests on the online check in form), the TA has to make the call for you, since technically they still own the reservation.

 

[cwt580]

maybe because there are alot of room pay-per-view/location rooms at POR they dont permit loction requests. Many locations are bookable and that doesnt leave much wiggle room for requests.

If they could only accomadate a handful of requests and leave alot of others bummed, they may not opt to allow location requests. Seems differents resorts allow different request types.

It may be of benefit for you to call and make a request. I always make my requests at time of initial phone booking. it shows up on my only confirmation(original emailed) BUT not on my online reservation on the wdw website. I tested it again tonight through my saved email using their link to retrieve it and its still there. shows all the vouchers,mugs,mini golf etc that the resevation includes. it shows both my requests which are the same request 1 is location and the other is the block of room numbers id like if possible.

yes yes i know nothing guaranteed but it seems to work. i think room assignments are layed out before online check-in to be honest. iif they still have empty rooms that can accomadate online requests, they do their best to move you around....

IF you think you may want moved if you dont like a location they assign to you, then dont do online checkin. Check-in at desk and review your location with CM. Holding up the online checkin people doesnt do you any good because probably the person who is authorized to move you is over at the resort checkin line and its alot of times shorter.

 

[alc571]

Thanks. I read and re-read several threads on here and several people had said they were able to make requests on the online checking form. My TA said I couldn't make any requests using the form, but after reading the various posts I thought she may have been mistaken or it may have changed. I did make a request at the time of booking - for building 85 - and we have paid for a Garden View. I really don't care what building we are in, so long as its one of the mansions. I don't want it have to walk a million miles to eat/swim/campfire/movie, etc.

 

[gizfish]

I booked the trip without a TA also staying at POR and am finding the same issue as you when I attempt online check-in. Opening the requests section gets the blurb about you can make 2 requests but they will only guarantee the ones listed below saying you should type in what you want. The only option is a pack and play with no ability to type anything in.

 

[alc571]

Well, I suppose it's good to know its not just me

 

[JStiffler]

Head over to the POR thread. There is a ton of info there about room requests.

 

[Missytara]

Requests can be made at time of booking up until about 3 - 5 days before you check-in when rooms are assigned.

You have to call CRO and add requests to your reservation. You cannot do it at online check-in.