I've been trying to check in online for well over a week now and the site just doesn't work. In going through the new site, I can't get past the 1st page. The site bombs when I click NEXT. In going through the old site, I can't enter any room requests. There's a box there, but nowhere to type requests. I've tried in both IE and Firefox. Is this just me? What's the secret to accomplishing this task?