Online check in disaster!

[Goofy's apprentice]

We are here at SSr now (leaving tomorrow). This vacation we had three room changes and on-line check-in worked for them all. No requests were lost. In one case we didn't like the room location and they changed it for us. For the rooms that we liked the choice it was quick and easy. We stayed in SSR and VWL.

I think, as per the experience with getting room requests, this system will give varying results until they get more experience with it.

For us, it worked.

 

[bonrea]

Yes... Sorry, forgot to mention that we are at OKW building 13...

 

[minnieluvzmickey]

I also checked in the 15th and had a very different experience. The online check in was to the right and I did not have to wait in the long line that regular check in people were in. My packet was already ready with keys made and dining plan attached. All I had to do was pick it up and she was only on the computer for a second getting us all squared away. I had made a request with MS (not on the online check in) to be in Grandstand, 1st floor, near the pool and all three were granted no problem. We had a great time.

We also stayed at BCV this stay for a few nights and when I walked up to the online check in desk the CM asked me if I was Mrs. Bradford (how did she know?) when I said yes she said I was just notified that your room is ready (this was at 10 am)....I was so excited since I had a bunch of stuff to drop off before heading to the parks again. Room request for this stay was also granted no problem.

I guess I was lucky!