Old park hopper tickets

[aagee]

How can I find out how many days are left on some old park hopper tickets?

thanks!

 

[coozieman]

Did you purchase the tickets with the "No Expiration" option? If not, you won't have any days left - making them worthless. If you did purchase them with this option, you can try to verify how many days remaining by calling 407-566-4985 or emailing wdw.ticket.inquires@disneyworld.com , but don't be surprised if they tell you that you can only receive this info at Park gates....

 

[aagee]

They were purchased before that was an option. Don't the old ones automatically have no expiration?

 

[Alesia]

The only way to check is to take them to guest services. You can't find out online or over the phone.

 

[Bellamouse]

I guess I understand the reasoning for this policy, but on the other hand, it's absolutely ridiculous!! How am I supposed to plan a trip to Disney if I don't know if I have any days left on my tickets? Book a $300 flight just to go to the gate to find out? What if I'm working on a tight budget and don't have money for new tickets, but could possibly go if I had days on my old tickets? There should be a way for them to let you read them the numbers, and then they can verify it's you by your zip code or something like that. Disney can usually find a solution for everything, I'm very, very surprised they found no solution for this.

 

[Alesia]

I guess I understand the reasoning for this policy, but on the other hand, it's absolutely ridiculous!! How am I supposed to plan a trip to Disney if I don't know if I have any days left on my tickets? Book a $300 flight just to go to the gate to find out? What if I'm working on a tight budget and don't have money for new tickets, but could possibly go if I had days on my old tickets? There should be a way for them to let you read them the numbers, and then they can verify it's you by your zip code or something like that. Disney can usually find a solution for everything, I'm very, very surprised they found no solution for this.

In the future you should write the number of days left on a post it note and stick it on the ticket. You could also write it on the actual ticket (in a corner or something) with a sharpie.

 

[Bellamouse]

I already do that - I actually keep them in a small envelope and write on the front of the envelope. But what if the post it falls off? What if they fall out of the envelope? There are a bunch of what-ifs, and it might be 5 years or more before you go back to the tickets to use them. You think you'll remember, but it's very easy to forget those kinds of details when so much time passes in between use. We use our tickets every three years or so. We now have two sets of tickets - one set with only 3 water park days left on them, and another set with 9 park hopper days. Good thing I have everything clearly marked, but I am annoyed that if my envelope got lost, I wouldn't be able to figure out what I have unless I go there. A ridiculous policy for people who have spent thousands and thousands of dollars on tickets.

I can buy a $50 gift card from Target and call up and find out how much is on it. But a $1200 park ticket? Nope. Too bad. Crazy.

 

[vicki_c]

It's not a technology problem, if that's what you're thinking. They do have the ability to look them up over the phone. But they will not.

Thank the ticket scalpers, instead of blaming Disney.

 

[Bellamouse]

It's not a technology problem, if that's what you're thinking. They do have the ability to look them up over the phone. But they will not.

Thank the ticket scalpers, instead of blaming Disney.

It IS a technology problem if they can't verify if they're my tickets or not. My credit card company can verify that it's ME when I call them about my account.

I understand why they won't tell you over the phone because their current technology has no way of identifying you as the ticket owner. But I gave them a LOT of personal information when I bought my tickets. They have my credit card number, they have my home address, etc. All they would have to do is ask me for my zip code or the last four digits of my credit card number or something. No scalper would have that info. So I DO blame Disney.

 

[Alesia]

I already do that - I actually keep them in a small envelope and write on the front of the envelope. But what if the post it falls off? What if they fall out of the envelope? There are a bunch of what-ifs, and it might be 5 years or more before you go back to the tickets to use them. You think you'll remember, but it's very easy to forget those kinds of details when so much time passes in between use. We use our tickets every three years or so. We now have two sets of tickets - one set with only 3 water park days left on them, and another set with 9 park hopper days. Good thing I have everything clearly marked, but I am annoyed that if my envelope got lost, I wouldn't be able to figure out what I have unless I go there. A ridiculous policy for people who have spent thousands and thousands of dollars on tickets.

I can buy a $50 gift card from Target and call up and find out how much is on it. But a $1200 park ticket? Nope. Too bad. Crazy.

You could also follow my other suggestion and write it directly on the ticket with a fine point sharpie. Or you could seal your envelope.

 

[Bellamouse]

You could also follow my other suggestion and write it directly on the ticket with a fine point sharpie. Or you could seal your envelope.

I already told you I have this "problem" solved at my own house. But there are thousands of people out there who may not realize this. I'm not looking for more makeshift solutions to a problem that has one EASY solution. Disney should be able to figure out a way (just like they did with the finger print thing) to identify the tickets as yours.

As I mentioned, my credit card company and bank both figured it out. Even my cell phone company won't talk to anyone about my bill except for me. There is a way, they just won't do it. Which is crazy IMO.

 

[maxiesmom]

I would be more careful keeping track of what is left on a ticket that costs hundreds of dollars that I would be with a Target gift card. After all, Target is just down the road from me, WDW is not.

It is not a technology problem, as Disney could fix it if they wanted to. Due to ticket scalpers, they don't want to fix it. I can't blame Disney, as they were losing a lot of money on people selling tickets, even though it states right on them they are non-transferable.

Bottom line is, if you have tickets, you are responsible for keeping track of what they are worth. Not Disney.

 

[Alesia]

I already told you I have this "problem" solved at my own house. But there are thousands of people out there who may not realize this. I'm not looking for more makeshift solutions to a problem that has one EASY solution. Disney should be able to figure out a way (just like they did with the finger print thing) to identify the tickets as yours.

As I mentioned, my credit card company and bank both figured it out. Even my cell phone company won't talk to anyone about my bill except for me. There is a way, they just won't do it. Which is crazy IMO.

Oh, sorry. You mentioned that you were concerned that you might lose the post-it note or the envelope. I was trying to offer practical solutions in light of the fact that Disney isn't at all likely to change their policy. I see now that you just want to be pissed at Disney. That's cool - my bad.

 

[Bellamouse]

Oh, sorry. You mentioned that you were concerned that you might lose the post-it note or the envelope. I was trying to offer practical solutions in light of the fact that Disney isn't at all likely to change their policy. I see now that you just want to be pissed at Disney. That's cool - my bad.

You can poo-poo my legitimate gripe if you want. I shouldn't HAVE to worry about losing a post it note, or coming up with some makeshift way to "remember" what's left on my ticket. I am smart enough to figure out my own solutions, but my point is, sometimes unexpected things DO happen. No one intends to lose their post it note, etc.

Of course a Disney ticket is worth far more than a Target gift card - that kind of proves my point. If it can be done for a small gift card, why then can it not be done for something worth far more? I will re-state that the technology exists to verify ME as the REAL owner and not a scalper, but for whatever reason, they choose not to use that technology.

A scalper would not have personal info about me. He wouldn't have my credit card number, he wouldn't have my zip code, the last four digits of my ss#, or a myriad of other personal pieces of info that could be used to make sure I'm ME when I call. They could totally put that into practice to help ME, the CUSTOMER who wants to come and spend more money there. This perplexes me.

And it doesn't make sense that someone who wants to do nothing but gripe about Disney would buy 10 day no expriation passes....(for the 2nd time in 5 years). So clearly that's not my deal. But I just feel strongly about this one issue. Excuse me if that bothers you.

 

[aagee]

thanks for the answer to my question

 

[maxiesmom]

A scalper would not have personal info about me. He wouldn't have my credit card number, he wouldn't have my zip code, the last four digits of my ss#, or a myriad of other personal pieces of info that could be used to make sure I'm ME when I call. They could totally put that into practice to help ME, the CUSTOMER who wants to come and spend more money there. This perplexes me.

It wouldn't help because if you were the one selling the ticket to someone else, wouldn't you give them all the "right" info? All you would have to do is tell whoever you sell your ticket the answers to the questions, and Disney would be back losing money on people being dishonest with their tickets.

I'm not sure why that perplexes you.

 

[Bellamouse]

Because just knowing how many days are left isn't the same thing as being able to USE the ticket - they still have the fingerprint thing. So me "selling" (or giving) my unused ticket to someone else would do no good once that person got to the gate.

I can do that now if I want to, so what's to prevent that? I know how many days are on my ticket, or heck, I could just lie. If the person knows me, they will probably believe me. So that's a silly argument.

The person who OWNS the ticket, should be able to know how many days are left. Which is why they will tell you if you are at the park. They are afraid to tell you on the phone because they are afraid that you are not you. But if I can prove I am me, I should be able to be told. Period.

 

[maxiesmom]

The person who OWNS the ticket, should be able to know how many days are left. Which is why they will tell you if you are at the park. They are afraid to tell you on the phone because they are afraid that you are not you. But if I can prove I am me, I should be able to be told. Period.

You can't prove you are you! That is the problem! You can prove you are someone who has all the right answers to any questions they may ask, but you can't prove you are you over the phone. Plus, it keeps dishonest people from selling their tickets to people who won't be able to use them.

You may think they should tell you, but they don't agree. Their park, their tickets you purchased, their rules. I can't blame them for protecting their interests. Too many people think nothing of cheating them out of money.

 

[TagsMissy]

Please don't take this the wrong way but you are barking up the wrong tree. If your time and energy would be utilized better contacting Disney directly. Gripe here all you want but nothing will possibly change unless you take the effort to discuss with Disney.

Tough life lesson to learn sometimes is that we need to take our own accountability.

You can poo-poo my legitimate gripe if you want. I shouldn't HAVE to worry about losing a post it note, or coming up with some makeshift way to "remember" what's left on my ticket. I am smart enough to figure out my own solutions, but my point is, sometimes unexpected things DO happen. No one intends to lose their post it note, etc.

Of course a Disney ticket is worth far more than a Target gift card - that kind of proves my point. If it can be done for a small gift card, why then can it not be done for something worth far more? I will re-state that the technology exists to verify ME as the REAL owner and not a scalper, but for whatever reason, they choose not to use that technology.

A scalper would not have personal info about me. He wouldn't have my credit card number, he wouldn't have my zip code, the last four digits of my ss#, or a myriad of other personal pieces of info that could be used to make sure I'm ME when I call. They could totally put that into practice to help ME, the CUSTOMER who wants to come and spend more money there. This perplexes me.

And it doesn't make sense that someone who wants to do nothing but gripe about Disney would buy 10 day no expriation passes....(for the 2nd time in 5 years). So clearly that's not my deal. But I just feel strongly about this one issue. Excuse me if that bothers you.

 

[Bellamouse]

You can't prove you are you! That is the problem! You can prove you are someone who has all the right answers to any questions they may ask, but you can't prove you are you over the phone. Plus, it keeps dishonest people from selling their tickets to people who won't be able to use them.

You may think they should tell you, but they don't agree. Their park, their tickets you purchased, their rules. I can't blame them for protecting their interests. Too many people think nothing of cheating them out of money.

Well we will just have to agree to disgaree on this topic. Even their non-transferable ticket policy is a little crazy, IMO. They are not cheated out of ANY money. The ticket was purchased, it should be irrelevant who uses it. One person with one ticket coming through the door. It is a policy designed to make them more money, not to keep them from being "cheated".

And I still don't think you grasp the concept that I can still sell my ticket to anyone I want to right now. I don't need Disney to confirm how many days are left in order for me to do that. The problem is the person buying would not be able to use the ticket once they got to the gate. So just knowing how many days are on the ticket is worthless. The only people who want to know that are broker/scalpers/thieves. Not normal families. I wouldn't sell my own sister a ticket I know she couldn't use (as in, hey sis, you want to buy my ticket? Here are the last four digits of my ss# - call up Disney and find out how many days are on there....). Totally ridiculous.

A stranger - a ticket broker or scalper, would not know my personal info, nor would anyone ever give it to them.

So I think they could reasonably affirm I am ME, just like my bank can when I call them.

But whatever. I'm done arguing. If you don't get it, you don't get it and no amount of reasoning will make you get it.