Mike: Your daughter sounds so cute. Good for you for staying determined! Let us know as soon as you find the perfect new contract! We're all pulling for you and your family 
Nuthut: Jaki is such a great lady, so I think she genuinely felt badly for us that two contracts were lost in 3 weeks time. She's definitely very nice to work with and seems excited for us to pass ROFR. She does win either way, but I think she likes to see her clients happy. Also, having a positive experience with your broker means that you are more likely to use them again in the future for an add-on or to recommend them to somebody. Basically, it's just good business practice.

Nuthut: Jaki is such a great lady, so I think she genuinely felt badly for us that two contracts were lost in 3 weeks time. She's definitely very nice to work with and seems excited for us to pass ROFR. She does win either way, but I think she likes to see her clients happy. Also, having a positive experience with your broker means that you are more likely to use them again in the future for an add-on or to recommend them to somebody. Basically, it's just good business practice.