VAtink
DIS Veteran
- Joined
- May 5, 2013
- Messages
- 3,389
Today is ADR day and so far so good! We're doing a triple split stay so I could only book so much at 6 this morning, but got everything we wanted for the first part of the trip, or so I thought.
I signed back on at 7 to get my resort reservation numbers to call to see if I could book the second half on the phone, and saw that the days of the dining reservations were wrong! I don't know what was going on, but two of the reservations switched days! The confirmation email had the correct day, but the system had the wrong day. So I went in to modify those and one modified to the correct day, the other after booking changed the date to today!
I did finally get it all on the correct days, but I will be watching daily to make sure they don't change again.
And for the first time EVER, I've gotten a CM who was able to override the system and book the entire split stay dining and tours over the phone! Usually they tell me it's not allowed, but this CM was amazing. There were only two things she wasn't able to get. The first was a cabana at the YC for us, she said they haven't released those yet which has happened to me in the past, so hopefully when I call back in a bit we can book that. The second was Victoria and Alberts, apparently they're not allowed to book that, there's a special number to call that doesn't open until later.
So I'll be trying again a bit later, hopefully I get her again since she made it so easy! We did get the Up Close with Rhinos, I was worried about that one, and all the ADRs we wanted, so a productive, albeit slightly stressful, morning.
I signed back on at 7 to get my resort reservation numbers to call to see if I could book the second half on the phone, and saw that the days of the dining reservations were wrong! I don't know what was going on, but two of the reservations switched days! The confirmation email had the correct day, but the system had the wrong day. So I went in to modify those and one modified to the correct day, the other after booking changed the date to today!

And for the first time EVER, I've gotten a CM who was able to override the system and book the entire split stay dining and tours over the phone! Usually they tell me it's not allowed, but this CM was amazing. There were only two things she wasn't able to get. The first was a cabana at the YC for us, she said they haven't released those yet which has happened to me in the past, so hopefully when I call back in a bit we can book that. The second was Victoria and Alberts, apparently they're not allowed to book that, there's a special number to call that doesn't open until later.
So I'll be trying again a bit later, hopefully I get her again since she made it so easy! We did get the Up Close with Rhinos, I was worried about that one, and all the ADRs we wanted, so a productive, albeit slightly stressful, morning.