After seeing the beautiful cakes online, I was so disappointed with what we received. Due to my last few weeks reservation, I was not able to get into the better restaurants, so my cake choices were limited. We had lunch reservations at The Plaza for our dd's 8th birthday .
first when calling the cake line, i was told I could only have the cake at the podium or order with her name on it.
I called again, after seeing others had other cakes there.
This time I had an option for an 8" choc or vanilla cake, choc or vanilla frosting, and filling, choice of disney character, and flowers.
Estatic, i was told it would be $39 I ordered vanilla cake, strawberry mousse filling, and chocolate frosting with Rapunzel on it and flowers.
When i got to the restaurant on our slip it showed the cake and $49 price. We had the worse server in the place that I could see , a man CJ who was horrible. didn't offer us the specials, very inattentive. so disappointed as i listened to the other servers. the kids meal came with a dessert and we weren't even offered it to go. well cake came, with 3 candles in it, 2 servers sing happy birthday and leave the cake with 3 small plates, and 3 sundae spoons. NO KNIFE. i sat there getting upset waiting for server to come back as my daughter couldn't even try her cake with Vanilla frosting. (not choc as ordered) the topper image was nice though the dark colors had run some on the white frosting. the gum paste flowers, 3 were broken. No waiter... we stopped another server and was told when he was finished with his table he would help us. now ten minutes has gone by. our server comes with the check and dumps it on the table. laughs and says oh you need a knife. well before getting the knife he stopped at 2 other tables! i was infuriated. comes back with a butter knife. i was under the impression they took the cake cut and served it.
so we struggle with the cake and try enjoying it, only to have our waiter just bother for the check to be paid.
the plates were smaller than the cake slices they were saucers.
when it was time to leave we had to ask for it to be boxed... and well, that didn't happen. he came and dumped the box on the table, for us to do ourself.
the cake itself, had wrong frosting, wrong price, broken flowers, tasted a bit stale, the filling was yummy.
we carried the cake with us for a few hours then threw it away as it was melting away in the heat.
I do not recommend getting a cake at The Plaza or even dining there. My lunch was ok. our dd's carrots were wizzled and old with black spots we were not given the choice of grapes instead like the tables near us.
birthday lunch at The Plaza was so horrid. much better the day prior at Rainforest cafe, and another evening at Fridays.
