I first called through the cake line and then selected prompt for GF, then the person from GF said I needed to talk to Pat for special/custom cakes and gave me her direct line (I also ended up receiving this same number from a DIS member who PMd it to me so I know it was correct- if someone wants it I will PM it to them) and left a message explaining what I wanted to do
.gave it a few days and heard no response. So I tried calling again a few days ago and left another message and no call back

Maybe its just a really busy time now and I know its 2 months ahead of time; but, it would have been nice to atleast receive a quick call back letting me know they received my message on the customized anniversary cake order and will get back to me when they can for a quote and design discussion.
But as I said, I decided not to go crazy with an expensive cake on our anniversary dinner
eating at Narcoossee will be special enough! I rather get the Mickey head cake and surprise the family on our first dinner at Disney and use the extra money to go towards having something special delivered to the room for us to enjoy at night on our patio like chocolate covered strawberries and champagne

I really hope everyone else has better luck with Pat & the GF
just keep on trying if you cant get through to someone
I would have if I didnt decide to do something different.