So I decided to postpone my vacation because of everything that's going on.

However, I have two tickets for the Christmas Party on the 21st. After waiting on hold for 2 and 1/2 hours, the castmember told me that there was nothing I needed to do. I could use those tickets for another party or even apply them to a regular park ticket. Knowing that different cast members give you different answers, should I be worried and try to speak with someone else? Has anyone else tried to cancel tickets to this event?