mymankeith
Mouseketeer
- Joined
- May 1, 2013
- Messages
- 201
I am going this Tuesday, and now I'm worried people will realize they are not doing a great job clearing the parks, and decide to go to the park that day, and then just stay for the party!!!
I'm not calling anyone out, but I really think people should calm down a minute. Unless you were there, you really shouldn't be contacting Disney yet. It was one party, the FIRST party, and do you really know that they weren't trying to escort people out. I've worked in retail before and cannot imagine the stress and anxiety of the Disney employees in a situation like that. I think that after a few more reports saying the same thing we should have concerns but its still too early in the game for me to jump to conclusions and assume they just don't care and are letting anyone stay, ect. Some people don't have parties till late in Oct and they're screaming and crying to Disney about a situation they knownothing about since they weren't there!
The line to get in at 4pm wasn't too bad, but I don't have anything prior to compare it to. It took less time than it did to get in most mornings of the week we were there.
I was checked twice in line for the dwarfs and was never checked again. We tried to see the second parade and walked the entire parade route and could not find a seat. During this time, I saw MANY people without wristbands on the route. I said something to a CM and she said they couldn't get them to leave. She finally let us stand in a walkway, but we had a terrible view for the parade. We were so bummed about how the night went, especially because we added on to our trip just for the HP.
With all this concern about the crowds I have 2 questions for people that went.
How were the lines to get into the park after 4pm? Same, better, or worse in years past?
Were there walls of CMs at choke points around the park checking for wristbands like they did in the past?
Well, you don't know if it will change because no one is giving Disney the chance to correct it at the next party before they are jumping on the "lets email Disney" bandwagon.I'm sorry but I feel that people should bring it to Disneys attention regardless whether they were there or not if things don't change I don't see any reason for people to go ask for a refund since it's not what they were told
So with a large amount of volume it shows Disney that ppl do care
I agree! You guys that were ACTUALLY THERE should be compensated in some way.There wasn't a long wait to get into the park.
We started the party at the circus area and never heard an announcement or saw anyone checking. I'm pretty angry. As far as I'm concerned they should refund all of us who went on Tuesday if they didn't care to clear the park.
Well, you don't know if it will change because no one is giving Disney the chance to correct it at the next party before they are jumping on the "lets email Disney" bandwagon.
I understand what you are saying, and I agree that Disney will fix this. They care about guest experience, but they need to be made aware that it was a big problem. It is a legitimate concern that Disney did not have the appropriate resources scheduled to effectively get those without a ticket out of the park, while families that paid $300+ for tickets were not able to view the parade, etc.Oh, and I forgot to mention. If Disney gets bombarded with emails from people who weren't even there complaining, it's again taking away from those that were there and need to contact them for legitimate reasons.
I understand what you are saying, and I agree that Disney will fix this. They care about guest experience, but they need to be made aware that it was a big problem. It is a legitimate concern that Disney did not have the appropriate resources scheduled to effectively get those without a ticket out of the park, while families that paid $300+ for tickets were not able to view the parade, etc.
In this age of social media, expressing concerns as a future guest can only help boost the case of those who attended this week. And, I think an active approach is needed because Disney is not nimble. If they are going to allocate additional resources and get them up to speed on procedures, they need to start working on it now, not in October.
Well, you don't know if it will change because no one is giving Disney the chance to correct it at the next party before they are jumping on the "lets email Disney" bandwagon.
Wow. I am shocked by that response from Disney. The rides and characters aren't the only "attractions" that party guests are paying for...we're paying for the show, the parade, and the fireworks. While I want more from my party experience, I know that there are plenty of folks who go just for those 3 things. That is absolutely ridiculous.
I do think a letter-writing campaign is in order. If there are enough of us complaining, someone has to listen. I do think that it's
going to be more effective if we have proof of what we're complaining about. @disneyfantotheend I know it's a lot to ask, but would you be willing to make a PDF copy of the email from Disney (with your email address and any other personal information blacked out) and forward a copy via PM to those of us who'd like to attach it to our own emails to Disney? I think providing them with a copy of what you were actually told would be more effective than "I read on a Disney chatboard..." blah, blah, blah.
I stated in my email to them that I think the parade, stage show and fireworks are the bid draws to the party.I would argue that the parade and stage show, fireworks, etc. are ATTRACTIONS!
I felt the same way. If one person reported this, I would not have emailed them at all, but it has been stated by many. It isn't just in people's imagination. I did not email them to ask them for anything. I basically just told them that I hope they have it under better control for the later parties. And I did tell them that I understand how difficult it is to control.Maybe if they get enough emails they will actually do something about it. The people who buy these party tickets don't care so much about the rides, but the special shows, etc.![]()
Under the basic email link, one of the choices of what you are emailing about is special ticketed events. I chose that.I am on the Walt Disney page but wondering who you would contact. Those who are sending in emails, what address are you using? TY
It is fine for you to feel that way. I feel differently. If one person reported it, it would be different. I saw many from many different sources. Again I was not looking for anything, I just don't think it hurts to let them know there is a problem and hopefully have them resolve it for future parties. And honestly, they do not mind people expressing their concerns to them as long as it is done graciously.I'm not calling anyone out, but I really think people should calm down a minute. Unless you were there, you really shouldn't be contacting Disney yet. It was one party, the FIRST party, and do you really know that they weren't trying to escort people out. I've worked in retail before and cannot imagine the stress and anxiety of the Disney employees in a situation like that. I think that after a few more reports saying the same thing we should have concerns but its still too early in the game for me to jump to conclusions and assume they just don't care and are letting anyone stay, ect. Some people don't have parties till late in Oct and they're screaming and crying to Disney about a situation they knownothing about since they weren't there!