**October 27 2009, 180 Day Reservation Thread**

[vicb]

So in all of this did anyone hear any estimate on when the online system might be up and running? Just curious.

 

[blondetasmic]

Amazed in 6 hours there are 100 pages and over 50,000 views

No surprise the disney computers are on overload.

 

[martinolichfamily]

I have been putting it off on trying to call since hearing about all the troubles getting through. I had tried online off and on this morning w/no luck.

So i just tried calling 4 different times and got busy signals 2x and the ringing w/all circuts are busy.......

I am only wanting 3 ADRs...only 3!

Guess I will try later off and on.....wish I could get them online!!

 

[lenshanem]

I finally got thru. Took the CM awhile to get them all made. I felt so bad for her, but she was super nice. I got everything I wanted, with the exception of Easter morning. I had to take a later seating for breakfast. I'm pleased I got what I did this late in the game for such a busy time of year.

I got online at 3, back online at 6, on the phone at 7, with DVC at 9 and here I finally get them at almost 1:30! I'm tired!

 

[Northern Disney Girl]

got back on - love that pixie dust sound! I should be waited on in about 14 mins! Nobody is messin' with the phone this time!

 

[kymmyk13]

on the phone with the agent and the system goes down again, Strike 2 do I get one more chance?

 

[martinolichfamily]

oh WOW...just got through right away ... lets see the wait time.....less than 13 mins...so it says!

oops...my Dad is beeping in on call waiting but dont think I will click over...Sorry Dad!

 

[threedisprincesses]

got through to DVC ms at 11am. took an hour to book 7 meals. the cm was funny & kind esp. considering the day they have had. no crt but everthing else...
i delt with this from 5 till 12. i need a nap.

good luck...don't give up!

 

[Khill]

On with very nice lady Maryjane right now....

Work it, Work it.

Hope this goes through and I can keep the rest of my hair.

12:33 central

 

[Jillpie]

First time seeing this thread. I remembered today was the day, at noon today. I just called CRO waited for 2 minutes and got thru. I got everything I wanted, no problems for April. I think its because I called at their lunch time, and half were gone maybe and the system got a "rest", who knows. Good luck everyone!

 

[ZanyToes]

opps.. just noticed I switched 2 of my breakfast's.. we aren't doing hoppers to help pay for the deluxe dining so it looks like I'll be calling tomorrow and switching 2 breakfasts! thankfully I don't think those will book between now and then.. and the one that might is a repeat for the trip so it's no biggie.

 

[Disneylvr]

i'm on hold and keeping my fingers crossed

 

[DisneyMommy1022]

We are going May 28th 2010 when can I book?

 

[MaumeeMom]

PARTIAL
For those interested, here is my letter to WDW Dining

ATTENTION: WDW Guest Services, Meg Crofton and President, WDW Dining

My name is ________________. I am writing in regards to my completely unacceptable experience with Disney Dining this morning, Tuesday, October 27th, 2009.

I'm sorry that you had a bad experience and I share your frustration, but I really don't think a letter is necessary. We all knew that today was going to be a mess. I'm sure that Disney knew that today was going to be a mess. There really was no way to work around the sheer volume of calls that they were going to handle today. The only way for Disney to have avoided this was to invest in servers, POS and CMs - but why? Fiscally, that would have been ridiculous to do for a few days of high volume calling.

I feel your pain regarding the long distance bill. I chose to use my home phone as my cell battery can be unreliable. I'm sure that I racked up a pretty nice charge, maybe not as high as yours but enough to feel it. My point is that it was my decision to do so. Disney did not force me to call today, I did that because I wanted to do so.

I'm sorry that you had a bad time of it but just take a breath and relax for a while. Wait a day to send your email, things may look better tomorrow.

NOOOO!!!! After trying for 6.h hours to get through, I finally do and what happens? I HUNG UP ON MYSELF!!! DD* wanted to hear the disney music so I tried to push the speaker phone button and instead pushed the talk bytton! I could just cry right now!

OMG! I'm so sorry! I was terrified that something like that was going to happen to me too. I hope you get through again. Keep trying.

 

[DisneyDreamerK]

We are going May 28th 2010 when can I book?

your 212 days away...so around 32 days you can book

 

[lemondog]

oh WOW...just got through right away ... lets see the wait time.....less than 13 mins...so it says!

oops...my Dad is beeping in on call waiting but dont think I will click over...Sorry Dad!

My boss beeped in when I was on the phone with them. Needless to say I didn't answer! But i did call her back right when I got off.

 

[Ela1972]

DH spent 45 minutes on phone. Got all ADR's we wanted except CRT before system crashed. Had just got all confirmation numbers when it went down.

Hope everyone gets the ADR's they want!!!

Sending pixie dust to everyone still waiting

 

[DisneyMommy1022]

your 212 days away...so around 32 days you can book

I dont understand???

 

[Northern Disney Girl]

Just waited on hold for 10 mins, finally was answered only to be told that the system is STILL NOT RUNNING and to try back in a couple of hours! I think I am going to give up for now and go play with my daughter who is home sick from school! I've ignored her for long enough poor thing!

 

[lemondog]

I dont understand???

I think the poster means that your 180 day window will open in 32 days. Here is a great calculator that will give you the exact date you can call. It gives the date for lots of days out..you will want 180 days.

http://pscalculator.net/pscalc.php