Good points. We are not sorry we went to Palo and will probably do brunch again on our next sailing which will be on the Magic in 2020. At that time, we will be celebrating daughters college graduations and getting real jobs! Lol Food and service are very subjective to individuals. We don't dress up and go out to eat as a family very often due to everyone's schedules and it was an enjoyable experience for us.I think - having experienced it now myself - that if the Dream and Fantasy are going to have outside tables for Palo they should have a server assigned just to those tables and not split them between inside and outside. I've never found them to be overly hovering at Palo (and they certainly do not walk you to the bathroom as I've heard they do in Remy - yet another strike against that one in my book), but this past cruise, while my server was attentive when he was there, he was assigned the outside tables too, and that did take him away from being able to attend to the 2 he had inside as much (granted, the outside diners could have been extra demanding of time - and that can happen even with the indoor tables, but adding him having to go in and out and navigate the door made it challenging).
My meal was still good, and I'm not sorry I went. But I did make that observation and mentioned it in my follow-up email. Whether that will make any difference, who knows.
To my knowledge the Classics don't have the outdoor seating option, so that helps!Good points. We are not sorry we went to Palo and will probably do brunch again on our next sailing which will be on the Magic in 2020. At that time, we will be celebrating daughters college graduations and getting real jobs! Lol Food and service are very subjective to individuals. We don't dress up and go out to eat as a family very often due to everyone's schedules and it was an enjoyable experience for us.
By any chance, is his name Luca - on the Fantasy? Your description fits him perfectly.
same thing happened to us during one of our brunches. Wife asked for shrimp and they put two on her plate She had to ask for more...
The guy wanted to make my caviar toasts for me - I felt silly so I just asked for a plate of caviar, toast, egg, and onion so I could make my own back at the table. It was indeed super-annoying.
This is my usual experience in Palo for brunch and dinner. I can't remember our server's name but we've had him a few times - he's from Italy, lots of charisma, loves that we love prosecco (we usually get multiple refills on the house), and loves that we love GOOD balsamic (he gets something special for us). He always remembers us and he gets a gratuity reflective of his superb service. Is the food incredible? Not really. But for $40 we get our fill on shrimp, caviar, parmesan, and other cheeses. Plus it's a reprieve from the crowd in Cabanas.
We board the Fantasy tomorrow and our youngest is now 18 yo so she finally gets to go to Palo with the rest of us. As you can probably guess, we plan to request Luca if he is there. Without a doubt, he is one of our favourites on DCL!YES, Luca.. thanks for the reminder! He's the perfect waiter.
Same here. Not impressed by Palo dinner. May try brunch next time. Another point worth mentioning is the entire MDR experience could be magical or just blah. Just depends on the servers. Unfortunately, we have had mediocre servers the only 2 cruises we have taken. It is even sad when you see that the servers in the next table making the extra effort to make the time special. Disney needs to do a better job at hiring top talent for the amount they charge. The difference in service among the MDR crew is remarkable!DH and I went to Palo for the first time on the Dream this week. We were really looking forward to the exclusive dining experience. We read so many wonderful things about the atmosphere, the food, and the service. We were greatly disappointed. The atmosphere was nice. Our dining time was at 8:00pm, so it was dark outside and made a nice dimly-lit ambiance. However, the food and service were lacking. Our server was not very attentive, and I spent most of my meal without a drink. He always seemed rushed and we didn't see him very much. We only saw him at one other table, so I don't think he was overbooked. The food, we found, was equal to the food we had in the MDR. We each ordered the beef tenderloin. It was good, but again, we didn't find it any more tasty or tender than the beef we had in the MDR. It was nice to go there once, but we will never do it again. Has anyone else had this same experience, or feel that Palo is overrated? I'm just curious if anyone else feels the same.