When you order pictures, you may get a "not recommended" message. This means that the resolution of your picture is too low for the size of print you want. We recommend comparing the resolution of your pictures to our resolution guidelines. Using these resolutions as a guide will help you print the best pictures possible.
(Please note that our recommendations are based ONLY on the overall resolution of your picture, and not on the overall quality or clarity of the original picture. We are not and cannot be responsible for the original picture being blurry or out-of-focus, even if there is sufficient resolution to be 'recommended'.)
Pictures that fall below our recommended resolution guidelines may look okay when viewed online, but will appear blurry and pixilated that is, the image will appear in blocks, with jagged rather than straight edges when enlarged and printed.
To check the resolution of your pictures once you have transferred them to Shutterfly, go to the View page and click on the thumbnail image; you will then see a larger version of the picture, with recommended print sizes. Click on the 'picture info' link. Among the information displayed you will find the resolution. Click on the picture information box again to close the box.
Our resolution recommendations are as follows:
Image Resolution | Maximum print size
less than 640 x 480 | Only wallet-size prints recommended
640 x 480 | Absolute minimum resolution for 4x6(results will vary)
1024 x 768 | Minimum recommended resolution for 4x6
1152 x 864 | Minimum recommended resolution for 5x7
1600 x 1200 | Minimum recommended resolution for 8x10 or larger
For large-format prints (11x14, 16x20, and 20x30), our recommendations are similar to those for an 8x10, although you may wish to help ensure the best possible print by using an image that is 3 megapixels or larger.