No more 180 days +10 online?

[CJK]

I'm booking some dining for my friend this morning. They are staying onsite and are now at 180 days. I was able to book the first reservation which is exactly 180 days. It won't let me book the +10 at all. I get the Donald 'error' page. I've tried accessing reservations on different browsers, etc.. Thoughts? I can't phone today. I hope this is just a temporary glitch???

 

[mommyrosa2]

I'm booking some dining for my friend this morning. They are staying onsite and are now at 180 days. I was able to book the first reservation which is exactly 180 days. It won't let me book the +10 at all. I get the Donald 'error' page. I've tried accessing reservations on different browsers, etc.. Thoughts? I can't phone today. I hope this is just a temporary glitch???

Onsite guests can still do this but be warned that the website has been "glitchy" for days now. I had so many issues last Friday when I tried doing my ADR's, that I finally had to call to finish. If I were you, I'd hop on the phone and take care of wrapping up your friend's ADR's with a CM.

 

[michlyn]

I had the same problem - I could only make the 1st day via the website and had to finish the rest via phone. Lots of us were having trouble completing via the web. It's glitchy for sure.

 

[mistysue]

This is what my thread this morning was about too.
I can do 180 days but nothing past. One person said they could do some of theirs but not all.
The phones were super busy this morning as a result- I got through at 7:40 and got "ok" times, but called back at 10:30 and the times I wanted were opened up. So if you got crappy times, call again in late morning if you can to see what is there. It must be putting a hold on a time when it offers it so that two people can't book one slot. Some of my ressies had spot available online that I couldn't book, but no options at all after the phones opened this morning. Then at 11am they had a spot open every 15 minutes. There is no way people were frantically booking and cancelling that many ADR's at 181+ days out just this morning alone.

 

[CJK]

Thanks for the info everyone. I sure hope this problem is fixed ASAP. I help a lot of people book their dining, and I'd hate to have to phone every time!!! I tried to book all 7 of my friend's restaurants for her +10 days and none of them worked online. I may have to call tomorrow (can't today). *sigh* I hope Disney knows there's a problem!!!

 

[serene56]

you will have to be logged into their account in order to get the 10 days.

 

[VP037388]

For those staying offsite, it's just 180 days (no +10) correct? Maybe it didn't take the reservation number and assumed you were not staying onsite?

 

[mistysue]

It's not letting you do it while it knows you are logged in. My error screen comes up and still says "Hi, Susan!" in the upper right corner so clearly it still knows I'm me. I can go away from that screen and click right back over and it has me logged in and shows my resort stay. Their system is not linking things correctly, it's not people being logged out. It is even letting you pick the exact date (it will not let you even select the day past 180 without being logged in!) then lets you search, shows you results and then at the screen where you give payment info it has an error screen.