lol.. well apparently she doesn't!! They are not going to be able to get into the sit down restaurants.. seriously. Especially with
free dining. I would warn your friend. Such a waste to not know these things and spend all the money on a Disney vacation.
Sorry-- I don't mean to be harsh at ALL.. but these are the same people that come back from WDW hating it... or giving hotels bad reviews on trip advisor because they didn't understand the dining plan etc...
TELL HER! When we were there in May (not a crazy busy time) a few years back.. the CMs were turning away people left and right from the Plaza of all places. And those same CMs were not very helpful either, telling the guests to eat at Caseys hot dog stand. I say it's better to be over prepared than underprepared!
good luck!
jen