News Round Up 2019

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Some of the Skyliner merch is starting to show up on the ShopDisney website and app. Nothing for the ornaments yet, but a lot of the stuff may not be resort exclusive


here is what is currently on Shop Disney ... I actually like the toy ones better than the ornaments. Also have the pins and magic bands for those who partake

439375
 
anyone seeing any other reports of this? Would definitely impact things like stroller rentals and food delivery:

"Soon, Walt Disney World resorts will no longer allow companies to deliver and drop off goods with their bell services desks. That includes companies like stroller rentals, owner’s locker and food service companies. Here’s the details.

According to Kingdom Strollers, a trusted affiliate of this website, beginning October 1, 2019, guests who have not already reserved a stroller rental drop off will be required to meet a representative of a goods delivery service IN PERSON at the resort. This new change will affect ALL outside vendors as well."



https://www.kennythepirate.com/2019...-jfkIbwtFnjz8oJ50hbB2Cz4g61A6HmQB6iNslL3GP8pk
 
anyone seeing any other reports of this? Would definitely impact things like stroller rentals and food delivery:

"Soon, Walt Disney World resorts will no longer allow companies to deliver and drop off goods with their bell services desks. That includes companies like stroller rentals, owner’s locker and food service companies. Here’s the details.

According to Kingdom Strollers, a trusted affiliate of this website, beginning October 1, 2019, guests who have not already reserved a stroller rental drop off will be required to meet a representative of a goods delivery service IN PERSON at the resort. This new change will affect ALL outside vendors as well."



https://www.kennythepirate.com/2019...-jfkIbwtFnjz8oJ50hbB2Cz4g61A6HmQB6iNslL3GP8pk

So they're not dis-allowing deliveries, just you need to be able to be there to pick up your delivery, not have it dropped at bell services?

Seems fair to me. :)

Is this on resort board yet? Looking forward to that thread...:rotfl:
 

anyone seeing any other reports of this? Would definitely impact things like stroller rentals and food delivery:

"Soon, Walt Disney World resorts will no longer allow companies to deliver and drop off goods with their bell services desks. That includes companies like stroller rentals, owner’s locker and food service companies. Here’s the details.

According to Kingdom Strollers, a trusted affiliate of this website, beginning October 1, 2019, guests who have not already reserved a stroller rental drop off will be required to meet a representative of a goods delivery service IN PERSON at the resort. This new change will affect ALL outside vendors as well."



https://www.kennythepirate.com/2019...-jfkIbwtFnjz8oJ50hbB2Cz4g61A6HmQB6iNslL3GP8pk
Thanks for posting! Finally forced me to rent our stroller for the end of Oct before this goes into effect ;)
 
So they're not dis-allowing deliveries, just you need to be able to be there to pick up your delivery, not have it dropped at bell services?

Seems fair to me. :)

Is this on resort board yet? Looking forward to that thread...:rotfl:
It seems like rather a hardship for people who are renting mobility assistance items. Previously when a guest needed an ECV, wheelchair, knee scooter, or some other mobility aid that he/she couldn't travel with, that item could be dropped off in advance of arrival and be ready and waiting at bell services as soon as needed. Now there will be a challenge of coordinating delivery with the vendor. I wonder whether there will be a designated spot for pickups and how busy that will be. From their video, it sounds like Kingdom Strollers doesn't know the answer to those questions yet either.
 
So they're not dis-allowing deliveries, just you need to be able to be there to pick up your delivery, not have it dropped at bell services?

Seems fair to me. :)

Is this on resort board yet? Looking forward to that thread...:rotfl:
I understand both sides. I can see disney not wanting to be liable for expensive scooters and strollers. In a perfect world you could set delivery time for when you're supposed to arrive. But if your plane is delayed and you don't get in until 10 pm then you may miss whatever is planned for the park the next morning because you have to wait for the scooter to arrive. And since you never know how long DME will take you could end up wasting a few hours on your first day sitting around waiting for the delivery if you schedule it later to be safe.
 
It seems like rather a hardship for people who are renting mobility assistance items. Previously when a guest needed an ECV, wheelchair, knee scooter, or some other mobility aid that he/she couldn't travel with, that item could be dropped off in advance of arrival and be ready and waiting at bell services as soon as needed. Now there will be a challenge of coordinating delivery with the vendor. I wonder whether there will be a designated spot for pickups and how busy that will be. From their video, it sounds like Kingdom Strollers doesn't know the answer to those questions yet either.

Perhaps there will be an exception for the disabled?

But for everything else (groceries, strollers, etc.) seems fair.
 
Perhaps there will be an exception for the disabled?

But for everything else (groceries, strollers, etc.) seems fair.

I deifnitely can see this as "fair" but at the same time it was very nice to not have to be there when a stroller we rented was delivered or plan it so that it was there waiting for us when we arrived

so is it the worst thing ever? No, but could also be seen as another example of Disney not putting the customer experience first
 
I deifnitely can see this as "fair" but at the same time it was very nice to not have to be there when a stroller we rented was delivered or plan it so that it was there waiting for us when we arrived

so is it the worst thing ever? No, but could also be seen as another example of Disney not putting the customer experience first

My take it was inevitable based on the sheer amount of people having groceries delivered to bell services everyday and I'm not talking about DVC resorts. I think we may be the only people left who don't do deliveries to the hotel....sad stroller/ecvs will have to suffer but not sure how they would differentiate? Maybe they can work with that and perhaps only food type deliveries would be affected.
 
anyone seeing any other reports of this? Would definitely impact things like stroller rentals and food delivery:

"Soon, Walt Disney World resorts will no longer allow companies to deliver and drop off goods with their bell services desks. That includes companies like stroller rentals, owner’s locker and food service companies. Here’s the details.

According to Kingdom Strollers, a trusted affiliate of this website, beginning October 1, 2019, guests who have not already reserved a stroller rental drop off will be required to meet a representative of a goods delivery service IN PERSON at the resort. This new change will affect ALL outside vendors as well."



https://www.kennythepirate.com/2019...-jfkIbwtFnjz8oJ50hbB2Cz4g61A6HmQB6iNslL3GP8pk

Curious how strict the All outside vendors really is. Surely they wont be doing things that affect the business centers at their hotels, otherwise they’d be kissing the convention business goodbye, so maybe more companies will be making their deliveries packages...
 
My take it was inevitable based on the sheer amount of people having groceries delivered to bell services everyday and I'm not talking about DVC resorts. I think we may be the only people left who don't do deliveries to the hotel....sad stroller/ecvs will have to suffer but not sure how they would differentiate? Maybe they can work with that and perhaps only food type deliveries would be affected.

I get that side of it but the flip side is, Disney charges a premium as it is to stay on property and they could just hire more people to handle this ... not like they will lower the room rates because this is no longer being offered

Guess I feel if you are charging like a full service/premium/luxury brand, you should provide service above and beyond what might be "fair".

Feels like just another example of "getting less while paying more"
 
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I wonder if there were too many instances of lost items or wrong deliveries that Disney was being blamed for or getting caught in the middle of so they just said enough.

But my cynical nature tells me it’s purely $$ related.

I think a lot of it is the clutter and space. Those ECVs chew up a lot of room and even our last trip to Fort Wilderness we saw 10-15 waiting for pickup on the way in and more than that some days when we went to grab the bus. Plus a pile of strollers. I wouldn't be surprised, however, if Disney gets in on this game as far as the resorts. Kind of like the golf carts at Fort Wilderness. They used to get dropped off by the vendors, now you need to go pick them up and drop them off. Disney charges around a 50% premium over the outside vendors for their own to avoid the hassle. Wouldn't be surprised to see something similar happen with ECVs and strollers at the resorts. As for other deliveries, it's just a hassle. A relatively new hassle that has become unmanageable and the more people that order food and Amazon stuff, the less is spent at Disney's absurd prices and the more they need space to put it and staff to deal with it. So they'll just keep making it less convenient to do and discourage as many people as possible.
 
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