New Ticket Upgrade Policy?

[irishdancemomma]

This was my original message to them:

Hi!

I ordered 5 day base tickets from Orbitz on Feb 21. I had planned on
adding a couple days to my tickets if we felt like we needed them. I am
now hearing that this is no longer allowed. Is this correct? What if the
ticket was purchased before the policy change like mine was?

 

[Robo]

Basically this makes everything more harmonious. All "normal" Magic Your Way tickets, whether purchased from Disney or from any other source, are worth the gate price on the date they were purchased.

So if you buy a discounted ticket, you "lock in" that discount, but you will not get an extra benefit if the gate price goes up between the time you bought the ticket and when you want to do the upgrade.

Otherwise, as far as we can tell at this time, there has been no change to the policy on upgrading an existing ticket.

Now comes the interesting part.

How will the ticket CM know what the gate price would have been on a ticket purchased on, say, July 20, 2008?
I know that it would be POSSIBLE for there to be computer files with this kind of info, but will the system
have those files readily available to all ticket booth and guest relations CM's?

(These kind of details were one of the reasons price bridging was put in place.)

 

[Robo]

All the more FUN!

 

[oliviaik]

5 day MYW from June 3, 2013 price list
Base $289 + PH/WP Combo $84 = $373 + tax = $397.25

7 day MYW from Feb 23, 2014 price list
Base $324 + PH/WP Combo $86 = $410 + tax = $436.65

Difference you will owe: $436.65 - $397.25 = $39.40

Anybody agree/disagree?

One of our tickets is a child's ticket. So I am showing for the five day a total of $1100 (which is vaguely what I remember paying). For the seven day at the new prices the Disney website is showing $1210 before tax.

 

[Mamiamjo]

While that makes sense, what is different about that? (I must have missed it)

 

[Robo]

While that makes sense, what is different about that? (I must have missed it)

To what info in which post are you referring?

 

[POOHsie]

Ok, so who knows the gate prices of tickets prior to the June 2012 price increase?

http://allears.net/tix/tixpix10.htm

Above is a link to Allears.net ticket history for the 2010s. When you write "prior to the June 2012 price increase," the price increase previous to that was June 12, 2011. Previous to that was August 5, 2010.

To explain, if your tickets are from 2011, but before June 12, 2011, use the first number on the 2011 price chart. If your tickets are from 2011, after June 12, 2011, use the second number. Example: one day ticket listed as $82/$85. The first price is prior to the June 12, 2011 price increase.

If your tickets are from earlier than 2010, go to the top of the page and find the link for the decade you need to look at. Allears price history charts go back to the 1970s. Note, also, Allears states that these prices do not include sales tax. However, their other page with current ticket prices DOES include sales tax and that is marked on that page.

 

[vicki_c]

http://allears.net/tix/tixpix10.htm

Above is a link to Allears.net ticket history for the 2010s. When you write "prior to the June 2012 price increase," the price increase previous to that was June 12, 2011. Previous to that was August 5, 2010.

To explain, if your tickets are from 2011, but before June 12, 2011, use the first number on the 2011 price chart. If your tickets are from 2011, after June 12, 2011, use the second number. Example: one day ticket listed as $82/$85. The first price is prior to the June 12, 2011 price increase.

If your tickets are from earlier than 2010, go to the top of the page and find the link for the decade you need to look at. Allears price history charts go back to the 1970s. Note, also, Allears states that these prices do not include sales tax. However, their other page with current ticket prices DOES include sales tax and that is marked on that page.

Thank you. I will have to double check the purchase date on my tickets but I thought it was in 2012, right before or after an increase.

 

[irishdancemomma]

Please read the following two posts. http://www.disboards.com/showthread.php?p=50855852#post50855852 http://www.disboards.com/showpost.php?p=50856146&postcount=300 According to their info, you're just fine.

Yes, thanks! I actually posted the second one of those that you linked. I then thought I should post what my message to disney asked so I posted what you quoted. Sorry I was confusing!

 

[cigar95]

Now comes the interesting part.

How will the ticket CM know what the gate price would have been on a ticket purchased on, say, July 20, 2008?

It would not be a surprise to learn that this data is already part of the record associated with every ticket. Since we know the actual price paid at the time of sale is included in the record, the "rack rate" might also be part of it.

 

[brownhaired_girl]

All Ears seems to have changed their information today.

 

[cheesemouse]

We have heard from Undercover Tourist, and we have a clearer understanding. Everyone we and they have spoken to has said that upgrading tickets is still allowed, and bridging still exists.

There is a small change to bridging policy - they will no longer bridge a ticket to the current gate price. They will bridge the price to the gate price as of the date you bought the ticket. This is the same policy they've had for years for tickets purchased directly from Disney Ticketing. See Cheshire Figment's "all about WDW tickets" sticky post #22, here:

http://www.disboards.com/showpost.php?p=48592501&postcount=22

Basically this makes everything more harmonious. All "normal" Magic Your Way tickets, whether purchased from Disney or from any other source, are worth the gate price on the date they were purchased.

So if you buy a discounted ticket, you "lock in" that discount, but you will not get an extra benefit if the gate price goes up between the time you bought the ticket and when you want to do the upgrade.

Otherwise, as far as we can tell at this time, there has been no change to the policy on upgrading an existing ticket.

--
Don - MouseSavers.com

Based on the info in the post above, you'll be fine with upgrading your discounted ticket.

Thanks so much for your help! Looks like it was cleared up just minutes after I posted my question! I'll report back if we encounter any difficulties.

 

[POOHsie]

One of our tickets is a child's ticket. So I am showing for the five day a total of $1100 (which is vaguely what I remember paying). For the seven day at the new prices the Disney website is showing $1210 before tax.

Here are the figures in your case for the upgrade of a Child's Disney Ticket:
(Somebody correct my figures if they are wrong)

Child's 5 day MYW from June 3, 2013 price list
Base $270 + PH/WP Combo $84 = $354 + tax = $377.01

Child's 7 day MYW from Feb 23, 2014 price list
Base $304 + PH/WP Combo $86 = $390 + tax = $415.35

Child's Ticket Difference you will owe: $415.35 - $377.01 = $38.34

 

[Marionnette]

For what it's worth, here is the reply I got from disney when I asked about this "new policy":

Thank you for contacting the Walt Disney World® Resort.

We apologize for any confusion or frustration this has caused! You may
be happy to know that if it is within 14 days of a Magic Your Way theme
park ticket's first use and the ticket has remaining admissions, you are
able to upgrade the ticket. If it is more than 14 days after first use
or if no admissions remain, then a ticket may not be modified or
upgraded.

Upgrades may include adding more days or adding any combination of
options, including:

Park Hopper Option
Water Park Fun & More Option
No Expiration Option

Ticket upgrades must be made in person at any of the following locations
at Walt Disney World Resort:

Ticket windows at theme parks and water parks
Concierge desks at Disney Resort hotels
Guest Relations at the Downtown Disney Area

We look forward to seeing you soon!

If you have questions or need further assistance, feel free to contact
us.

Have a magical day!


Sincerely,

Lee Hampton
eCommerce Sales and Service Team

This is welcome information but it still doesn't specifically address the question about price bridging. It is nice to know that for now, upgrades to 3rd party tickets are possible, even if bridging to the current gate price is not.

 

[Robo]

It would not be a surprise to learn that this data is already part of the record associated with every ticket. Since we know the actual price paid at the time of sale is included in the record, the "rack rate" might also be part of it.

The "rack rate" has not been a part of the record associated with 3rd party reseller tickets. (The wholesale price was.)

Again, that is one of the situations that created the "price bridging" policy.

 

[Robo]

Fun on the run!

 

[Robo]

Tickets!

Get your tickets!

Hot off the presses...

 

[princessklw]

I am sorry to say that I got different (and, IMHO, worse) news from the lovely folks at UT; according to them, Disney will still allow upgrades, but instead of bridging from the gate price (2014 or earlier) or the price you paid for the tickets, they will use the price paid to Disney by the 3rd party re-seller. So, if you buy from anyone other than them and decide to extend your pay, you'll pay a steep penalty: wholesale price to 3rd party reseller + reseller's markup + difference between wholesale price and gate price. Extortion!

Edited to add: NEVERMIND. UT just corrected themselves to confirm what Don from Mousesavers said, that upgrades will now be based on gate price. So that's much better. Phewww!

 

[txwdwmom]

Our local AAA office is telling people their tickets can no longer be upgraded at the parks so there still seems to be a lot of confusion out there

 

[oliviaik]

POOHsie,

I think the only difference in what we were calculating was the tax. I was calculating the price difference before tax and you were calculating the price with tax. Thank you for your help!