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Is his My Disney Experience login and DVC login the same email?

Do you see the DVC affiliation under his profile in My Disney Experience (Hamburger Button > Profile > Membership & Passes)?
☝️ This is the way.
You must have a personal account for both MDE and DVC membership, with identical emails for both, with the account linked to MDE.
This is what I had to do, and it worked for myself, and then my wife (after I created accounts profiles for her and linked them).
A lot of times, "welcome home!" is just hard (impossible?) to hear, Mickey's voice can easily be drowned out, maybe volume is cruddy on some of the devices?
 

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