New Member Dashboard and matched waitlists

[disneyberry]

Does anyone know if, since they rolled out the new website, the new Member Dashboard still lets you figure out when a waitlist has matched?
The waitlist used to disappear from the old website Dashboard whenever it matched.

Anyone notice if this is still the case?

 

[n2mm]

Yes it happens the same. However mine had a hiccup. Last week my okw waitlist disappeared then the next day it was confirmed. On Saturday my BWV WL disappeared so I got pretty excited. Then came Sunday and no confirmation, then 4 more days and nothing. Yesterday I did a chat and asked why my WL was no longer on my dashboard. He said he didn't know and it as still active under the old waitlist manager. Later it bugged me so I sent an email asking why it's not listed on my dashboard and the chat cm couldn't help me. Within one hour I got a response telling me it had matched and they processed it and an apology for the mix up. The short version is, it will disappear and if it doesn't show up by the next day, check on it.

 

[disneynutz]

So it sounds like it's the same as before. The system matches who knows when and later a CM actually works the waitlist, makes or changes the reservation and is suppose to notify you that it happens.

Bill

 

[disneyberry]

Okay thanks, good to know. I liked being able to know when it matches. Hopefully they'll leave that alone (since they have a ton more things to fix that are more important).