WiscMomof2~Hello! Since I'm Platinum SPG, I always receive CL complimentary (perhaps it's why I seldom use the lounge!). Yet, I am amazed the discrepancies regarding the amount of "points" for this upgrade are still causing questions?

(LOL).
Thabo is GREAT, as is Germaine, Mama T, and A couple more OT's!
James...is a FAB front desk mgr, along with Keith and Gail (to name a couple GREATS!). James has been there forever, nearly since the Dolphin opened (about 15 years). He's a great guy. Instant awards are things you are able to use your points for, including the amenities he included (health club, CL, etc).
This summer, we seemed to have a vehicle more than any other in memory. The rates for weekly are just SO much better than a couple of days, I found myself renting by the week...and just extending it (up to a month at the secured rate). I found some incredible rates, which would make your hair fall~out!! LOL. With Emerald Aisle membership, I was also afforded a car class upgrade (comp) from a full size to an SUV!!
YET--in the same breath, please let me say we are NEVER disappointed in the bus service. We love the ease of use, the covered walking path and large pick-up/drop-off area. The STOPS *(as posted below) change according to a myriad of reasons. Sometimes, the driver actually ASKS how many people are going to which resort? They take the largest number to their resort first, then down the line. It's just a method I've noticed they use.
They have their techniques, and use them as needed (or desired).
Disbug~Hi Denise!! YES: There has been a CHANGE in toiletries in the Dolphin executive suites for VIP/PLAT members, which include all CRABTREE and EVELYN SOAPS, LOTIONS, SHAMPOO & CONDITIONER, BODY WASH, and then a little miniature bottle of SCOPE mouthwash as well. I also received the old amenities (as you listed), but much prefer the C&E line!! I have been enjoying these for more than five weeks

now at the Dolphin!
Only once during this visit have we encountered any trouble in the grotto pool, and this was during a tupperware convention. Teens were jumping and diving (if you can picture this) off the top of the rock waterfall, as their mom's sat across from them yelling encouragements...("you have to jump out farther, or dive more shallow). Having a RC cert, EMT cert, etc.--I had to exit the area and alert someone before disaster struck. I just did not wish to spend my evening resuscitating a young person...

UGH. The security officers (several) immediately responded and cleared the pool.
As I wrote, this is the first and only time we've experienced such problems in the pool in the late eve (it was about 12:45 am).
gm~Just to let you know, in the nearly 6 weeks we've been here--the bus has changed routes and locations several times. Even stops are frequently altered at the MK, etc. When I questioned the bus driver, he informed me it was to be FAIR to all the resorts. Therefore, there is truly no set route or schedule these drivers follow.
Both the Swan and Dolphin are top-rate resorts, with a stellar staff, fabulous restaurants, and soon-to-open NEW MADERA SPA, and all-around world class service. If you desire something different, feel free to try any of the other Epcot resorts. As for me? I'll take the DOLPHIN anytime...and I've stayed at ALL the others!! (w/exception to AKL and the values).

ug:

aw: WOW...new smilies!! It's been a while since I've been here!
TTFN...DF99
