New ATA seat assignment policy

[Claudia1]

We made a last-minute change on our airfare with ATA and was not able to get seat assignments. You know the drill....... they reserve a large amount of seats to assign upon check-in.

I was concerned that we not be able to sit with our 11yr old son and the ATA rep said, "Just call on Friday, talk to a supervisor, and they will fix it". When I questioned her further, she explained that ATA will now allow supervisors to assign seats 24 hours before the flight. The "open up" the seating for special circumstances, like ours. Before the conversation was over, the ATA rep reminded me to call the day before to get our seats.

Hope this helps somebody!

 

[Claudia1]

It worked!!!!! DH and DS are flying out tomorrow and didn't have seats. I called 23 hours before their departure, talked to a supervisor, and...... viola!...... they have assigned seats!

Thanks, ATA!

BTW, that policy will make ATA our first choice from now on.

 

[KathyR]

Hi Claudia

I am so glad that it worked for you!

We always fly ATA *IND to MCO*. This year we may need this info to get our seats as we will be booking later than usual, so thank you!

 

[inkkognito]

Another option is doing online check-in, which allows you to choose (or change) your seats 24 hours in advance. We've had trouble when we've done it the full 24 hours ahead, so we usually do it the morning of our flight.
Barb
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