Waited about 25 minutes on hold after trying a few times to get through past the busy signal. We do not even have our PAP's in hand yet as we are planning on getting them there when we arrive on the 16th (gotta cash in a partialy used PH towards our son's pass so we figured we'd do them all at the same time) . Even without having the PAP's, the CM took my order (charging the $50) and will be emailing the confirmation letter later today. I wasn't sure if they'd be able to give the discount given that we aren't PAP holders quite yet, but I figured I'd ask and was pleasantly surprised to see that they'd do it. What's great is that we'll be able to use the card when we go in the next couple of weeks, again when we go in May for a week with family freinds, and again next January when we return for my husband's annual conference there, all before it expires on 1/31/06.