GirlDreamer
DIS Veteran
- Joined
- Nov 16, 2011
I've just received the following email from TC:
Dear Mrs ......
We’re looking forward to welcoming you on board your flight with Thomas Cook Airlines very soon.
Your journey starts at the airport, and we have some important information to share with you regarding check-in. The Transport Security Administration (TSA) in the US has implemented additional security measures that all airlines must comply with. As a result, your flight will depart from a specific desk at the airport, rather than our communal check-in area. Look out for the desk numbers on the departures notice board when you arrive at the airport.
This additional baggage screening may take a little longer than usual, so please do take the opportunity to arrive at the airport in plenty of time to help us get you through this process as quickly as possible.
As a result of the new requirements, we are no longer able to offer the Sundown Check-In service on our US flights. The last service will be on Sunday 20th May, for flights departing on Monday 21st of May 2018.
Have a great flight and we look forward to welcoming you on board very soon.
Kind Regards
Thomas Cook Group Airlines Operations
Does anyone know anything about this? Does this mean we have to have our hand luggage go through security twice, that it's going to be screened by the gate (like in Schippol)? I don't know if it's just me, but I'm finding the way this email is worded a bit confusing. But then again, I've never flown with TC before, so I don't know if they do things different from other airlines...
Dear Mrs ......
We’re looking forward to welcoming you on board your flight with Thomas Cook Airlines very soon.
Your journey starts at the airport, and we have some important information to share with you regarding check-in. The Transport Security Administration (TSA) in the US has implemented additional security measures that all airlines must comply with. As a result, your flight will depart from a specific desk at the airport, rather than our communal check-in area. Look out for the desk numbers on the departures notice board when you arrive at the airport.
This additional baggage screening may take a little longer than usual, so please do take the opportunity to arrive at the airport in plenty of time to help us get you through this process as quickly as possible.
As a result of the new requirements, we are no longer able to offer the Sundown Check-In service on our US flights. The last service will be on Sunday 20th May, for flights departing on Monday 21st of May 2018.
Have a great flight and we look forward to welcoming you on board very soon.
Kind Regards
Thomas Cook Group Airlines Operations
Does anyone know anything about this? Does this mean we have to have our hand luggage go through security twice, that it's going to be screened by the gate (like in Schippol)? I don't know if it's just me, but I'm finding the way this email is worded a bit confusing. But then again, I've never flown with TC before, so I don't know if they do things different from other airlines...