Thank you so much for the replies. I really appreciate it.
After thinking about it for a day, and reading the well thought out posts here, I've decided to let it go.
What am I gonna do--CHANGE how Disney trains and handles phone calls? I don't think so! Bottom line is, I got what I needed and that was confirmation that the tickets were actually purchased for the correct day and time.
I truly did not need or want any compensation for this hassle. I don't need or want for a thing, especially Disney. I'm a happy camper, enjoy all things Disney and feel blessed that I go as often as we do.
Several of you hit the nail on the head. It was the "blow me off" attitude of the supervisor that really drove the irritation home. I just know in my gut nothing will get communicated. She was just getting me off the line. You can tell when someone is being insincere. She was 100% insincere.
The "girl" who did the original booking was not a girl. She was an older woman. Like, much older. I wondered if that was the problem at first--perhaps not as adept on the computer, etc. Who knows. She tried, so I'm just going to go with that.
And with that, it's done.
I'm SO looking forward to this Happy Hauntings Tour. It's going to be so much fun. Very excited. We do this the night before we leave
Disneyland.
We're going to be at the Halloween Party the night before we leave Disney World in October so I'm just so ridiculously pumped for a very Disney Halloween.
