I believe you have to click on the regular join now link and put in your info. Somewhere along the way there is a box to put the code in. Be aware though, you will have to enter a credit card # and in turn remember to cancel the membership within 30 days. If you're joining simply to try for the presale ticket codes, good luck. I tried two different venues and both sold out of the presale tickets in seconds. With two of us on different computers we couldn't get anything but single seats. Total joke! Thank goodness I didn't waste $30 on the fan club since I had the free trial. The trial was an offer that was inside one of the hm cds. Good luck!