Need a First Floor Room - Best Way to Get It?

Mom2six

DIS Veteran
Joined
Feb 17, 2011
Messages
1,025
I really need first floor suites when we go to AoA. Or a suite over a noisy part of the hotel! My 4 year old son likes to jump - a lot! We can't be above someone. So, how hard is it to get a request like that met?
 
You can request it, but it's no guarantee. I'm pretty sure even with a medical reason it's not.
 
Maybe time to try and control your 4 year old a little. Great if you can get the first floor, but if not............
 
Maybe time to try and control your 4 year old a little. Great if you can get the first floor, but if not............

Not to be rude, but I agree. I was in a first floor room at POFQ a couple of years ago and wanted to scream. The kids over us sounded like herd of wild horses jumping up there. Toward the end of the week we did call and complain, but it didn't do any good. The constant noise continued. Very rude!:mad: They finally left on Saturday, so we got one night/early morning of peace and quiet. lol
 

There is no way to guarantee a first floor room. Have it noted on your reservation, and at check in ask for one, and explain why. They won't want to have to deal with a bunch of complaining about your child jumping above other guests, so maybe that will help them find you a first floor room. If they can't though you really need to find some way to make him not jump. It isn't fair to the other guests to have to deal with constant thumping above their heads.
 
We have put in a request for a room location on our booking for this year.

We were made aware at the time we had it noted that it was a REQUEST only and not confirmed.

You can try the same and see what happens at check in.
 
why not work with him for the next two months NOT to jump, you have taught him other things, teach him that jumping is not acceptable behavior.

Now you can still put a first floor request in, but since it is not guaranteed, I would work on the behavior instead.
 
I've noticed on another post that the OP's child is autistic and non-verbal. So while I agree that the jumping is something that should be worked on, it won't be as easy for her child to understand as your typical child.

Hopefully, given the circumstances, Disney will be able to give the OP a first floor room. To make it easier on everyone.
 
I have requested a first floor room times and gotten it 3 out of 4. The one time we didn't get one we were in a group of 3 adjoining rooms and I was not the first person to check in (and thus ask at registration again for the 1st floor room). Good luck original poster!
 
I've noticed on another post that the OP's child is autistic and non-verbal. So while I agree that the jumping is something that should be worked on, it won't be as easy for her child to understand as your typical child.

Hopefully, given the circumstances, Disney will be able to give the OP a first floor room. To make it easier on everyone.

Well that makes a difference...if that is the case I think the OP needs to make the request based on the medical issues of one of the occupants of the room, just like if I had someone with a bad leg, could they walk up steps, maybe, would it be easier if they were in a 1st floor absolutely.
 
We have had that when we stay. That is why I carry a fan or white noise machine to cut some of the noise. I get super excited when I go to Disney so I can only imagine how a child is. I have also watch my very well behaved, well mannered daughter go from an angel to a hellion in under 2 seconds so I can understand it.
 
Thanks all for the advice. :)

Yes, my son has autism. I should have mentioned that in the first post. He loves to jump, but also he uses jumping when he is having problems with sensory processing. So, it may be worse because of all the stimulation at Disney! Usually, it is not a problem and actually works to help him self-regulate. I didn't even think about it until we went on vacation last week. We were on the second floor and it was so hard to prevent. We exhausted him on walks and that seemed to help...hopefully, all the activity while there will help. I really hope for a first floor because trying to prevent the jumping and running was very stressful for everyone.

Certainly, if he was not autistic, I would agree about teaching him and having control over him. He is a wonderful boy, and has made great strides over the past year. Teaching him is a pretty constant task. It is so much harder for children with autism to learn the things that we take for granted. Until very recently, he would have been terrified of staying in a hotel (he has horrible anxiety problems) -- I am very proud of how much he is able to do now.

We definitely do work with him on learning how to behave and how to listen to us. Besides having autism, he is about 2 years developmentally delayed, though he is very smart. He was quite ill the first 18 months of his life and in many ways it seems like he didn't start developing until then.
 
Thanks all for the advice. :)

Yes, my son has autism. I should have mentioned that in the first post. He loves to jump, but also he uses jumping when he is having problems with sensory processing. So, it may be worse because of all the stimulation at Disney! Usually, it is not a problem and actually works to help him self-regulate. I didn't even think about it until we went on vacation last week. We were on the second floor and it was so hard to prevent. We exhausted him on walks and that seemed to help...hopefully, all the activity while there will help. I really hope for a first floor because trying to prevent the jumping and running was very stressful for everyone.

Certainly, if he was not autistic, I would agree about teaching him and having control over him. He is a wonderful boy, and has made great strides over the past year. Teaching him is a pretty constant task. It is so much harder for children with autism to learn the things that we take for granted. Until very recently, he would have been terrified of staying in a hotel (he has horrible anxiety problems) -- I am very proud of how much he is able to do now.

We definitely do work with him on learning how to behave and how to listen to us. Besides having autism, he is about 2 years developmentally delayed, though he is very smart. He was quite ill the first 18 months of his life and in many ways it seems like he didn't start developing until then.

I would phrase it just like you did here in your request, seems like a legitmate medical concern. good luck and have fun!
 
I agree with the PP, put the specific medical conern in the request. I'm sure the hotels do their very best to satisfy these requests. When you check-in, if they don't immediately put you in 1st floor and one isn't ready, then offer to wait longer for a room to be available. Maybe a slight inconvenience, but probably worth it to get the 1st floor you're wanting. Good luck, I hope they come through for you with no issues!
 
Thanks all for the advice. :)

Yes, my son has autism. I should have mentioned that in the first post. He loves to jump, but also he uses jumping when he is having problems with sensory processing. So, it may be worse because of all the stimulation at Disney! Usually, it is not a problem and actually works to help him self-regulate. I didn't even think about it until we went on vacation last week. We were on the second floor and it was so hard to prevent. We exhausted him on walks and that seemed to help...hopefully, all the activity while there will help. I really hope for a first floor because trying to prevent the jumping and running was very stressful for everyone.

Certainly, if he was not autistic, I would agree about teaching him and having control over him. He is a wonderful boy, and has made great strides over the past year. Teaching him is a pretty constant task. It is so much harder for children with autism to learn the things that we take for granted. Until very recently, he would have been terrified of staying in a hotel (he has horrible anxiety problems) -- I am very proud of how much he is able to do now.

We definitely do work with him on learning how to behave and how to listen to us. Besides having autism, he is about 2 years developmentally delayed, though he is very smart. He was quite ill the first 18 months of his life and in many ways it seems like he didn't start developing until then.

We finally got my son on the spectrum to stop jumping....of course he replaced that with pacing. Ugh! :rotfl2: Atleast it isn't as noisy since he going on 14 and weighs about 180 lbs.

When you ask for the first floor room, if you are going to mention that he has Autism, you can also include that you do not know how he would react with any emergencies like a fire alarm and would prefer not to have to use stairs during that situation.

I wish you the best of luck and hope you and your family have a wonderful vacation when you go !
 
We've had all of our room requests met right down to the exact room 3 out of 3 times even without a medical reason.
 
We finally got my son on the spectrum to stop jumping....of course he replaced that with pacing. Ugh! :rotfl2: Atleast it isn't as noisy since he going on 14 and weighs about 180 lbs.

When you ask for the first floor room, if you are going to mention that he has Autism, you can also include that you do not know how he would react with any emergencies like a fire alarm and would prefer not to have to use stairs during that situation.

I wish you the best of luck and hope you and your family have a wonderful vacation when you go !

Oh I bet by the time he's a teenager the jumping would be so loud! We definitely need to work on that :rotfl: He's pretty tall for his age already at 4.

I had not thought of some type of emergency, but you are so right because if it freaked him out, he could fight the whole way! He is amazingly strong for his age. We do have periodic fire drills at home because I want all of my children to automatically get outside even if it is the middle of the night, but I usually carry him out (from the first floor) and I can imagine that a hotel alarm is much louder.
 
We've had all of our room requests met right down to the exact room 3 out of 3 times even without a medical reason.

That's really good to hear. I have read that Disney tries hard to meet your requests. Of course, I'll understand if they can't, but hopefully it will work out. :cool2: In any case, I'm sure we'll have a great time.

We are arriving on a Wednesday so I don't know if that will affect the number of rooms available as many people check in for the week on Sundays. :confused3 We'll see.
 
We requested a first floor room 5 times at 3 different resorts (POP, POFQ & ASMU) and received it each time. No special explanation given, just listed it in our requests. I did always make it our first request.

:cheer2::cheer2::cheer2:
 


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