We couldn't afford to stay on-site all 5 nights at Royal Pacific Resort( we needed two rooms for 6 people) for our Universal trip so we thought this place sounded great! We arrived on Sunday around 4:30 and our room was ready. We had reserved a suite because there was 6 of us. The room was fairly large--the front room had the sofa that pulled out to a double bed with a small frige, micro, sink, coffee maker, as well as a tv and a small dining table with two chairs. There was a door that closed the front room from the middle which had a vanity witha sink and a seperate bathroom with another sink , toilet and tub. There was another door that seperated the middle from the backroom which had two double beds and a closet and another tv. I'll break everything down to good and not so good: Good: Clean everywhere - our room , the common areas, bar, food areas etc.. Friendly staff-- efficient and very nice Free full breakfast-- made to order omlets, pancakes, french toast, fresh fruit, yogurt, bacon sausage, muffins, soda, juice, coffee, tea etc Complementary Happy Hour!!!!!!!!- Beer , Wine, Well drinks, sodas, snacks The not so good: Pool- 1/2 indoor and 1/2 outdoor which would have been great except it looked cloudy and was very cold Hot tub- more like a freezing cold tub! Shuttle service - very limited to Universal Overall I would recommend this hotel especially if you have your own car and are not in need of a shuttle. Im happy to answer questions if you are considering a stay!