Disneygirl612
Mouseketeer
- Joined
- Jul 16, 2017
- Messages
- 96
First time attempting to register for Moonlight Magic. I am a blue card member, I have a reservation during the third Moonlight Magic event. I rented those points and I’m not using my own DVC points for this trip so I called Member Services on 4/19 to make sure that I was ok to register they said yes. I have had that reservation for months and did not recently modify it. I linked it to my MDE as soon as I made reservation. At 11 yesterday I receive a 4000 in queue and a half hour later I am redirected to the registration screen. Before I get there I have to sign in with my 12 digit Member ID number twice. I then get the dreaded message there is no reservation linked to my account. After that the “Someone ate the page” message popped up. I call DVC member services where I waited about an hour and 45 minutes to get through. Registration was full about 30 minutes after I was selected so I was unable to get tickets even though all I had left to do was register. This is my first time attempting tickets for a Moonlight Magic event. When I spoke to member service after this happened they apologized for the inconvenience and basically offered no explanation as to why that happened. Are rented points not allowed??? Did I need to put in another number??? Just want to make sure I know for next time.