Moonlight Magic at Epcot Dec 2017

[suebeelin]

I just got the cheeriest phone call on my voicemail from member services about my email to them (regarding the moonlight magic at Epcot). It was so sugary and cheerful I almost wanted to puke!

So they want me to call back. Before I do, any suggestions on what I should say to her besides my disappointment in their process, specifically that registrants did not have to put in reservation number?!

 

[HookdonWDW]

I just got the cheeriest phone call on my voicemail from member services about my email to them (regarding the moonlight magic at Epcot). It was so sugary and cheerful I almost wanted to puke!

So they want me to call back. Before I do, any suggestions on what I should say to her besides my disappointment in their process, specifically that registrants did not have to put in reservation number?!

Just so you're aware: I didn't have to provide a reservation number with my request for Moonlight Magic at AK either. Just my Member Number. Also, just an observation: You are annoyed when they are too sweet and cheerful, and annoyed when they are professional and impartial. Exactly what is it you want from this conversation? They can't go back in time. You have tickets. At a certain point, it's just complaining into the wind. You have been heard. If I didn't personally have something concrete that I wanted to see done, I would let the situation go. Life is too short to let yourself get sucked into all the negatives. Will you even remember this event in five years?

 

[suebeelin]

I prefer people to be professional; living in Manhattan for almost 20yrs and hailing from the east coast, direct and prompt is the preferable style.

Fake cheeriness is annoying, always. Professional and prompt? Very much appreciated.

So, if you don’t want to add anything outside of telling me not to bother, then thank you for your input but it wasn’t the question I posed.

Anyone else want me to say anything before I call them?