There were two doubles at Port Orleans, not a king. Actually you must now make your reservations through the regular WDW line. They will put you on hold and confirm the accessible accomodations for you. You are unable to speak directly with special services- I don't like it but lately is has worked out fine as when we've arrived at the resorts the room was perfect. For the family of 7, your TA is correct- there are no rooms with the double beds and a roll in shower that connect to another double bed room- only king bed rooms with a roll in shower that connect with double bed rooms, so with a party of three, you will be provided with a rollaway for the family in the king w/c accessible room. This is the same for a party of 3 in any of the king w/c accessible rooms- a rollaway is given for the third person. ---Kathy