I called SOG yesterday. They were very nice and looked up the ticket numbers for me. The days of my visit are going fast and I couldn't take it anymore. (HS has been long gone, and MK is out over half of my trip.) My only worry is if FedEx will never deliver the cards. My ticket numbers are assigned on my
MDE, but if they need physical cards over my old Magic Bands I am screwed.
FYI, my package is still saying Orlando. Over a week NO MOVEMENT! What the heck? Still no contact after case filed. I could have jogged to Orlando by now.