I have this problem all the time. Top of screen starts something like besoeasy...
I'm guess ing you are using search to rack up points? If so, I go to home page, start search again, then try for ones like EBAY or ones for SMARTPAGES. Those ones seem to go through.
Once I get the blank screen with that besoeasy.... i end up closing memolink and going back in. I have DSL, and Windows XP so don't know what the hang up is.
Though it was just me, thanks for saying that!
Good luck.