We received temporary cards with our packet. After these expired and we still had not received our membership cards I called and requested them...they never came...I called again a couple of weeks before we went on our first
DVC trip...they never came...I called again and requested them before our next trip...they never came...on our third trip using DVC (approximately a year after closing) we walked over to guest services at
Disneyland and told them we had not received our cards. They printed them up for us at the center.
The above being said, we have never needed to show our cards to get check into the hotel. We also have annual passes so we have not had to use the cards to get discounts.
Good luck on your quest to get your cards!!!!